Latest News

Here's the latest Landmark Hire news, including service disruptions, changes and improvements.

The road out of lock-down

Published on 15th June 2021

Under Step 3 Guidance (from 17 May) pubs, restaurants, hotels & visitor attractions have been allowed to accommodate a legally permitted coach tour made of up multiple groups of six and/or multiple groups made up of two households, as long as you keep those groups separate when they are indoors. So there might be 20 people or 30 people or even 40 people but as long as, when you are indoors, a distance is kept between individual groups that make up that total overall number, it is allowed. This is of course dependant on the venue having sufficient space to be able to ensure that social distancing between the multiple groups is possible.

For your safety

Published on 21st April 2021

To ensure your safety at all times, our drivers receive two COVID-19 Rapid Tests every week.

Back to School

Published on 9th March 2021

Classrooms are opening up fully from the 8th of March for the first time since 5 January and some schools will be inviting pupils back in a phased approach across the week.

Secondary school students will have six lateral flow tests in the first two weeks of school, before being provided with two tests per week to use at home.

School staff and Bus Drivers are being offered twice-weekly tests, and parents and carers can get two tests a week using https://maps.test-and-trace.nhs.uk/?mc_cid=d8c3b08b86&mc_eid=941d6961f8&mc_cid=d8c3b08b86&mc_eid=941d6961f8

Face coverings must be worn indoors in secondary schools, including classrooms when two metre social distancing isn’t possible.

Face-coverings must also be worn on School Buses.

Students should not attend school if they:

have symptoms of COVID-19, or live with someone who does,

have tested positive, or live with someone who has,

are a close contact of someone who has COVID-19,

or are required to self-isolate for travel related reasons.

To learn more – Visit www.gov.uk/coronavirus/education-and-childcare

World Travel & Tourism Council Accredited

Published on 26th February 2021

We are pleased to announce that from today we are now accredited by The World Travel & Tourism Council to display their logo when we are carrying out International Tours. This shows that we are following all of the COVID guidelines to keep you safe as the world starts to open up.

Our Reassurance

Published on 18th February 2021

If your are thinking of booking a Coach when lock-down comes to an end.

Here is our reassurance

Another Milestone

Published on 16th February 2021

This week another milestone has been reached and now over 15,000,000 people in the UK have been offered their first dose of the COVID-19 vaccination.

Well done to all of the staff and volunteers who have been working so hard at our local vaccination centres especially in the cold weather to deliver this huge initiative.

We are looking forward to the day when we come out of lock-down safely and life can start to return to normal.

Robertson House Vaccination Centre – Stevenage

Captain Sir Tom Moore

Published on 3rd February 2021

We are sad to learn of the passing of Captain Sir Tom Moore.

Captain Tom was a genuine National Hero and our thoughts are with his family at this very sad time.

His legacy will live on forever.

Visit Britain – COVID-19 Accreditation

Published on 21st January 2021

We are pleased to announce that we have been issued with our 2021 COVID-19 We’re Good To Go Certificate by the National Tourist Board (Visit Britain).

This confirms that we have a COVID-19 Risk Assessment in place and continue to take all of the necessary steps to maintain cleanliness and aid social distancing.

We use the latest fogging technology on our coaches and buses to ensure your safety.

Please see our 2021 Certificate below

New National Lock-down

Published on 5th January 2021

The Government have announced a new National Lock-down which will become law with effect from 0001 hours on Wednesday 6th January 2021.

People will have to stay at home and only go out for essential reasons.

Essential reasons to leave home include – Work or volunteering (where it is unreasonable to work from home), education, training, childcare, medical appointments and emergencies, exercise outdoors (once a day) and shopping for essentials, such as food and medicine.

How will this affect our services?

Vehicle Hire Businesses such as ourselves are permitted to remain open.

BUS SERVICES – Our bus services will continue to operate as per the published time-tables. Social distancing and the wearing of face-coverings will continue to apply. We will continue to operate rail replacement services.

SCHOOL TRANSPORT – Our school transport will continue to operate normally, but only vulnerable children and the children of critical workers are allowed to attend school.

COACH HIRE – We are still able to hire coaches at short notice to convey essential workers to their workplace. Our offices also remain open for general coach hire quotations and we are taking bookings for later in the year, with no deposit and nothing to pay until 10 days before your trip. In order to give you certainty at this time, provided you give us 10 days or more notice, you will not be charged anything if you have to cancel.

DAY TRIPS AND EXCURSIONS – We do not have any day trips or excursions taking place until after the 23rd of March 2021 and we will keep these under review during the lock-down period.. We are hoping to restart day trips from April 2021. We are currently taking bookings with no deposit and nothing to pay until we are certain the trip can go ahead.

(No deposit offer available for reservations made from 1st January – 31st March 2021)

Check our dedicated website page for the latest updates at – https://www.landmarkhire.com/what-we-do/day-trips/

People should stay local and may only travel where they have a legally permitted reason to leave home.

We look forward to seeing you on-board soon. Please follow the new rules and stay safe.

Happy New Year 2021

Published on 1st January 2021

2020 has been a very difficult and challenging year for everyone.

We hope that 2021 will turn the page on COVID-19 and be a great year for you all.

We look forward to welcoming you on-board one of our coaches or buses in the coming year.

Return to School after the Christmas Break

Published on 31st December 2020

All School Services will be operating normally from Monday 4th January 2021.

PRIMARY SCHOOL CHILDREN (Reception to Year 6) – Returning from Monday 4th January 2021.

VULNERABLE CHILDREN AND THE CHILDREN OF CRITICAL WORKERS – Returning from Monday 4th January 2021.

PUPILS IN YEAR 11, YEAR 13 AND THOSE IN YEAR 12 WITH EXAMS – Returning from Monday 11th January 2021.

ALL OTHER SECONDARY SCHOOL CHILDREN – Returning from Monday 18th January 2021.

This post is no longer applicable from Wednesday 6th January 2021 due to the new National Lock-down Rules which come into effect.

Some good news at last

Published on 30th December 2020

We have just heard that the Astra-Zenica vaccine has received the regulators approval this morning. With 100,000,000 doses on order, we can start to see some light at the end of this dark tunnel.

Christmas Office Hours

Published on 25th December 2020

Merry Christmas

Published on 21st December 2020

2020 has been a very difficult and challenging year for everyone.

We would just like to take this opportunity to wish all of our Customers, Suppliers and Staff a Very MERRY CHRISTMAS.

Hoping for a better year in 2021.

Updated Guidance on Face Visors or Shields.

Published on 1st December 2020

The wearing of a face-covering on public transport continues to be mandatory.

The guidance on face visors and shields has recently been updated as follows – A face visor or shield may be worn in addition to a face covering but not instead of one. This is due to the fact that a face visor or shield does not adequately cover the nose and mouth.

End of National COVID-19 Lock-Down – 2nd December 2020

Published on 26th November 2020

We are due to come to the end of the current National Lock-Down on the 2nd of December and the Prime Minister has announced that the Country will be returning to the Three Tier System from this date.

How does this effect coach hire and our day trips?

Hertfordshire and Bedfordshire have been placed in Tier 2. This means that we are able to operate coaches safely within our strict risk assessment to either Tier 1 or Tier 2 areas.

Passengers will remain socially distanced within their bubble in compliance with government guidelines, although we are unable to allow more than six people in each bubble. Face-masks must be worn and our coaches are disinfected, sanitised and deep cleaned before each trip.

We are a COVID- SECURE employer and strict COVID Prevention procedures apply at our depot. We are approved by Visit England as “GOOD TO GO”.

We look forward to welcoming you on-board your luxury coach for your next trip.

Your Safety is Our Priority

Published on 14th November 2020

New National COVID-19 Restrictions Effective From Thursday 5th November until Wednesday 2nd December 2020

Published on 1st November 2020

The Prime Minister has recently announced new National Restrictions which will come into effect from Thursday 5th November 2020 and will last for four weeks until Wednesday 2nd December 2020.

During this four week period, our Bus Services and School Transport Services will continue to operate normally in line with Government Guidelines.

You can find full information on the Government Website at – https://www.gov.uk/guidance/new-national-restrictions-from-5-november

We would remind everyone that you must not travel if you are experiencing any coronavirus symptoms, are self isolating as a result of coronavirus symptoms, are sharing a household or support bubble with somebody with symptoms, or have been told to self-isolate after being contacted by NHS Test and Trace.

When using public transport, you are required to wear a face-covering and maintain your social distance from others.

Have a safe Halloween

Published on 31st October 2020

Remember to put your clocks back

Published on 24th October 2020

Don’t forget to put your clocks back before you head to bed tonight.

Enjoy the extra hour 🙂

Latest COVID-19 Travel Information

Published on 14th October 2020

On the 12th of October 2020, The Prime Minister announced the new measures that the Government are taking to reduce the spread of COVID-19. We would like to clarify how these new measures will affect our customers.

The Three Tier Approach

Residents in Tier 1 (Medium Risk Areas) may still travel outside their area to other Tier 1 or Tier 2 (High Risk Areas). For residents living in Tier 2 areas, the same guidance applies, as long as social distancing measures are followed. Unfortunately, we will be unable to travel to Tier 3 (Very High Risk Areas). We are continuing to offer coach hire and day excursions to Tier 1 and Tier 2 areas.

Your Safety

We take your safety very seriously and our Safe Operating Procedures and Risk Assessments are available via our website.

Good to Go

We are accredited as “Good To Go” by Visit Britain.

We are sponsoring Royston Town Football Club this Season

Published on 10th October 2020

We are pleased to announce that we are an official sponsor of Royston Town Football Club this season and look forward to providing the Team Coach.

Good luck to The Crows.

Government – Rule of 6

Published on 27th September 2020

Following the latest UK Government Announcement on Wednesday 9th September regarding social gatherings being restricted to no more than six people, we would like to reassure our customers that this does not affect any coach hire’s or day trips or short breaks which we operate.

As a business which follows COVID-SECURE guidelines and has a comprehensive Risk Assessment in place, we are legally able to operate Coach Trips and Group Visits.

Currently, our passengers will be seated in their own socially distanced bubbles. This may mean that a single traveller will occupy a double seat and will be seated next to the window. A couple will be able to sit together, but will remain socially distanced from others. A family of up to six people living in the same household will be able to sit together and again will remain socially distanced from others.

Group Organisers and Hirers are required to adopt the same procedure when allocating seating.

We are asking all passengers to wear a face-covering unless you are medically exempt and we are encouraging regular hand washing and the use of sanitiser upon boarding and after any stops.

You can rest assured that your safety is our top priority.

New Travel Guidelines

Published on 11th September 2020

Following the latest Prime Minsters announcement regarding the change in lock-down restrictions, we would like to provide some clarity and reassurance to all of our customers about travelling by coach on holidays and day excursions.

We are pleased to be able to continue safely operating all holidays and day excursions as scheduled. Travel on coaches for leisure is still permitted providing Covid-19 measures are adhered to, which includes the wearing of a face-covering and social distancing.

Groups of more than 6 are not able to sit together on the coach as from Monday. Seating on the coach remains at a reduced capacity and we have stringent onboard Covid-19 measures which you can read more about here: https://www.landmarkhire.com/wp-content/uploads/COVID-19-SAFE-Latest-a.pdf

Venues including visitor attractions, museums and theatres, plus outdoor events, that are following Covid-19 guidelines can host larger groups in total, but groups of up to 6 must not mix or form larger groups.

We are accredited as COVID-SECURE by Visit England

Honk For Hope

Published on 1st July 2020

A convoy of coaches has taken to the road to highlight the impact of coronavirus on the industry.

It left Washington, Tyne and Wear, today before meeting up with others at Lightwater Valley, in North Yorkshire.

Around 90 coaches from across the country turned up at the rally, which has been named Honk for Hope UK.

The Lightwater Valley theme park, in Ripon, said the coach industry was a “vital element” to its success as it transported tens of thousands of visitors every year.

The Confederation of Passenger Transport UK, which represents 1,000 bus and coach operators, said more than 40,000 jobs were under threat.

Chief Executive Graham Vidler said: “There is no doubt the coach travel industry feels forgotten by government – it has suffered from unprecedented cancellations and is now facing an 18 month winter of low bookings.”

Visit Britain Accreditation

Published on 26th June 2020

We are very pleased to announce that today we have been awarded the VisitBritain ‘We’re Good to Go’ industry standard mark.

Acquiring the Industry Standard mark means that our business has followed government and industry COVID-19 guidelines, has a Risk Assessment in place and a process to maintain cleanliness and aid social distancing.

The Good To Go mark throws a ring of confidence around businesses, attractions and destinations as well as providing reassurance to local residents and visitors that clear processes are in place and the Business is GOOD TO GO.

Keep an eye out for the signage.

YOU KNOW THAT YOU ARE COVID-19 SECURE AT LANDMARK COACHES

800 School Services – 2020/2021

Published on 24th June 2020

From today, we are accepting applications from parents for the 2020/2021 Academic Year on the 800 Service Routes from Stevenage to Buntingford.

Places will be offered on a first come – first served basis.

Bus Drivers

Published on 23rd June 2020

Delfont Mackintosh Theatres

Published on 18th June 2020

Delfont Mackintosh Theatres have announced today that their West End Productions of Les Miserables, Mary Poppins, Hamilton and The Phantom of the Opera are unlikely to be returning until 2021.

We regret that our planned trips later in the year to see Les Miserables, Mary Poppins and Phantom of the Opera have been cancelled and removed from our “Theatre Trips” page.

Facecoverings on Bus Services

Published on 12th June 2020

Visitors entering Great Britain

Published on 8th June 2020

FROM TODAY – there will be new rules in place for entering the UK from other Countries due to COVID-19.

The rules are for residents and visitors. People will need to provide their journey and contact details when they travel to the UK and will have to self-isolate and will not be allowed to leave the place they are staying for the first 14-days they are in the UK except in very limited situations.

Arrivals will not need to complete the form or self-isolate if they are travelling from Ireland, the Channel Islands or the Isle of Man if they were there for 14 days or more.

Some travellers, including some specific workers, will be exempt from new English border rules.

Exemptions can be found here –

https://www.gov.uk/…/coronavirus-covid-19-travellers-exempt…

What steps we have taken to ensure your safety

Published on 7th June 2020

Over the last few weeks we have been working hard introducing new measures to ensure the safety of our customers and staff.

These measure include –

* Sanitising and disinfecting our Coaches, Buses and Mini Buses before and after every trip.

* Implementing new Social Distancing measures on our Service Buses and School Buses.

* Publishing new Risk Assessments to meet the threat from COVID-19.

* Implementing enhanced hygiene and social distancing measures at our depot.

* Working in close consultation with our staff with remote working and enhanced health and safety procedures.

Bus Services

Published on 4th June 2020

Wearing face coverings will be compulsory on public transport in England from the 15th of June, the transport secretary has just said.

Grant Shapps said “every precaution” must be taken as passenger numbers are expected to increase when lockdown measures are further eased.

People will have to wear coverings on buses, trains, aircraft and ferries.

Very young children, disabled people and those with breathing difficulties will be exempt, he said.

We will issue further guidance as soon as it becomes available.

Society of London Theatres

Published on

On the 3rd of June, the Society of London Theatres have announced that all West End Theatres will remain closed up to and including the 2nd August 2020, in order to process existing bookings and whilst they await clarity from the government in terms of when theatres will be able to reopen.

Welcome back to school

Published on 1st June 2020

We would like to welcome back all of the children from Reception, Year 1 and Year 6, who will be returning back to school today.

You will find some of the new rules on the school bus a bit different to usual, but they are designed to keep you safe.

Please just remember to follow the instructions given by our drivers, who are here to help and remember to keep your distance from others.

Have a great day.

School Services – COVID-19 Risk Assessment

Published on 25th May 2020

The Government have asked schools to prepare for some children to return to schools from the 1st of June 2020.

We understand that some parents have concerns about what this will mean for their children.

In order to prepare for this, and reassure parents, we have put together a COVID-19 Risk Assessment which you can read by following this link ….

https://www.landmarkhire.com/wp-content/uploads/Risk-Asses-COVID19f.pdf

Further guidance for parents can be found at

https://www.landmarkhire.com/wp-content/uploads/parents.pdf

Our Current CODE OF BEHAVIOUR for students using our School Transport can be found at

https://www.landmarkhire.com/wp-content/uploads/Code-of-Behaviour1.pdf

800 Routes to Edwinstree School

Published on 23rd May 2020

We are getting a number of enquiries from parents regarding the planned return to school for year 6 Pupils from 1st June 2020.

Unfortunately our Offices are closed over the Bank Holiday weekend and will reopen on Tuesday 26th May.

In order to update all parents –

We are currently working together with the Local Authorities and acting upon current Government advice as we put together a risk assessment in order to minimise any risks to children. This is a complex document to produce and we have been given little warning to prepare it. We anticipate that it will be published on our website www.landmarkhire.com by the middle of next week.

In order to reassure all parents, this will include strict measures in order to ensure that the children remain as safe as possible.

We will continue to publish regular updates for parents on our Facebook Page and on the News Page of our website at www.landmarkhire.com

We would like to wish you and your families an enjoyable Bank Holiday Weekend.

English Tourism Week

Published on 21st May 2020

When lockdown comes to end, why not support British Tourism with so many places to explore and visit in this great Country of ours.

Our 2021 programme of day trips by coach is now available to view on our website at https://www.landmarkhire.com/what-we-do/day-trips/

And with no price increases for 2021 There is no better time to plan some great days out for next year.

London Marathon

Published on 20th May 2020

This years London Marathon which was due to take place on Sunday the 26th of April has been postponed and will now be taking place on Sunday the 4th of October 2020.

School Transport

Published on

We are currently working with our Local Authorities on social distancing measures as we plan a phased increase in our school services in order to accommodate the safe return of more children to schools.

Safe in our hands

Published on 18th May 2020

Theatre Trips – Booking Now

Published on 16th May 2020

Coach Trips to the Theatre

West End Theatres at great prices

Gepostet von Landmark Coaches am Samstag, 16. Mai 2020

Transport to the Workplace

Published on 14th May 2020

As the Country starts to move towards more normality and some of the Nation’s workforce start to return to work, the latest Government Guidelines suggest that employers consider providing Coach Transport to get their employees to and from work in a safe manner.

Here at Landmark Coaches, we have one of the largest selection of vehicles available to deploy immediately, including mini buses, single deck buses, double deck buses, midi coaches and full size coaches.

Our vehicles are sanitised and disinfected before and after every trip and we follow the Government Guidelines in order to keep your workforce safe.

If you would like to discuss your requirements, please give us a call now on 01462 733764 or 07786 962967 and we will be happy to help

Latest Government Advice for Bus Travel

Published on 13th May 2020

As of the 12th of May, the UK Government has issued guidelines for travel on buses.

ONLY TRAVEL on the Bus when it is necessary.

DO NOT TRAVEL if you have signs of Coronavirus (COVID-19).

WHEN YOU DO TRAVEL ON THE BUS –

WAIT for passengers to get off the Bus before you board.

ENSURE that you maintain social distancing, where possible including at Bus Stops and under Canopies.

RESPECT other peoples space when travelling on the Bus.

BE PREPARED to wait for the next service if you cannot safely keep your distance onboard the Bus.

WASH YOUR HANDS as soon as you can after travel.

Bus Services

Published on 11th May 2020

Following the #COVID19 update from
@BorisJohnson yesterday

The Confederation of Passenger Transport will be working with The Government to provide a more comprehensive bus network for those who need it – The Full Statement can be read here https://tinyurl.com/ycr4rpna

The latest Message from The UK Government – 10.05.2020

Published on

Save Tourism

Published on

Thank You

Published on 6th May 2020

Thank you to all of our Coach and Bus Drivers who have continued to get the children of key workers to school and keep our buses running during these difficult times.

West End Theatres extend Closure to end of June

Published on 5th May 2020

Back Britain’s Coaches

Published on 24th April 2020

For just under 30 years, Landmark Coaches have been providing transport for day trips out, theatre trips, seaside excursions and international and UK tours. We also carry over 1000 children to school each day and provide bus services for the local area. This is just a small part of how we serve the local community.

Despite all of this, coach operators are currently not considered leisure businesses for the purposes of accessing the Covid-19 business rates and grant schemes that the Government has announced.

COVID-19 has very rapidly caused severe financial difficulties for all coach operators, putting the long-term viability of the whole sector at risk. Without access to the financial support available to the rest of the leisure and tourism industry, it will be nigh on impossible for many coach operators to continue trading and to resume services once ‘business as usual’ resumes. Some coach operators who have been trading for many years have already closed their doors for the last time.

To be able to bring tourism back into our local areas, ensure our children are transported safely to school, get people back to the seaside and visiting our theatres as well as reinstating educational trips and helping people back into full employment, it is vital that coach businesses have the financial support needed to withstand the current crisis ready to get Britain On The Move again, once this pandemic is over.

The Confederation of Passenger Transport is leading a campaign of awareness and asking everyone to Back Britain’s Coaches.

Happy Easter

Published on 13th April 2020

Happy Easter to all our Customers, Staff and Suppliers

West End Theatres Update

Published on 11th April 2020

The West End Theatres have announced that they will remain closed until at least May 31st due to the Coronavirus (COVID-19) Pandemic.

All theatre trips due to take place before May 31st, will be rescheduled.

Privacy Policy

Published on 7th April 2020

Due to the exceptional circumstances caused by the Coronavirus (COVID-19) pandemic, we have amended our Privacy Policy to reflect the latest Guidelines from the Information Commissioners Office.

Published on 1st April 2020

Don’t Cancel – RESCHEDULE

Published on 31st March 2020

If you have a coach hire booked with us over the next few weeks – Don’t cancel it.

You can reschedule the date for later in the year. THERE IS ABSOLUTELY NO CHARGE TO RESCHEDULE.

Call 07786 962967 to reschedule

Don’t forget your clocks

Published on 29th March 2020

Thanks to all Bus Drivers

Published on 28th March 2020

Revised Opening Hours during Coronavirus Lockdown

Published on 27th March 2020

Due to the current situation with the recent outbreak of Coronavirus (COVID-19), please be advised that our office opening hours may change from day to day and we also now have staff working remotely from home.
We will keep you updated each morning on our Social Media Pages when the offices are open. You can follow our Social Media Pages at https://www.facebook.com/landmarkhire/

You can contact a member of our Team using the following emails and telephone number when the offices are closed –


Email – admin@landmarkhire.com or stephen@landmarkhire.com

Telephone – 07786 962967

Stay Safe

School Services from Monday 23rd March 2020

Published on 21st March 2020

Coronavirus and School Transport

We are still operating as usual on Monday morning as the majority of schools are still open because of the key workers.

We will continue to operate until instructed otherwise.

You can find our latest updates concerning School Transport on our Social Media Pages https://www.facebook.com/landmarkhire/

Latest Information Concerning Coronavirus(COVID-19)

Published on 19th March 2020

Landmark Coaches take the safety of both our Customers and Staff very seriously and every day we are closely monitoring the latest advice provided by HM Government, The World Health Organisation (WHO) and the Confederation of Passenger Transport (CPT).

We understand that many of our customers will have concerns about their travel plans during the recent outbreak of Coronavirus in the UK.

As things are developing and changing rapidly day by day, you can find our latest updates and information on our Social Media Pages at https://www.facebook.com/landmarkhire/

Over the last week, we have been taking additional measures to reduce the risk of transmission of Coronavirus. This includes issuing our Staff and Customers with the latest information regarding prevention https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/

We have also been disinfecting and sanitising all of our Coaches, Buses and School Transport before every trip.

We are also advising Customers not to travel if they are experiencing a persistent cough or fever. In this event, you should follow the HM Governments advice on Self Isolation. https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

Many of our popular day trips planned between now and the end of April are having to be cancelled or rescheduled. If you have a trip booked with us, you can find the latest information here. https://www.facebook.com/groups/2245036872431535/

All of the London and many of the provincial theatres are now closed for the next few weeks. All of our Theatre Trips scheduled in March, April and May have now been cancelled due to the enclosed space within theatres. If you have tickets booked for a Theatre Trip, you can call 01438 222410 for the latest updates.

Yesterday HM Government announced that there will be a period of school closures that will take effect from Friday afternoon. (20th March) We have yet to be advised how this will affect our School Transport Services. Updates will be issued on our Social Media Pages https://www.facebook.com/landmarkhire/

Our bus services are currently operating normally and we would ask all Customers to follow good hygiene practise and not travel if they have a persistent cough or fever. Many elderly and vulnerable people travel on our Service buses and need to use them for essential shopping etc. Please do not use the Bus if you have symptoms. By doing so, you may put people at risk. https://youtu.be/bPITHEiFWLc

Rules for Self Isolation – https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

The following guidelines should be followed if you think you may have Coronavirus – https://www.nhs.uk/conditions/coronavirus-covid-19/

If our telephone lines are busy, please bear with us as we are receiving an unprecedented amount of calls at the moment. All of our latest updates can be found on Facebook.

DVSA Inspection

Published on 17th February 2020

On Friday, we had an inspection by the DVSA.
We are pleased that we have received their report this morning which gives us an excellent review and no issues were raised.

We are very proud that all of our systems and record keeping were found to be in order as expected.

You can be assured that you are safe when you travel with Landmark Coaches.

Spot Check

Published on 8th January 2020

One of our double decker buses was checked on 06/01/2020 at Longsands Academy by Cambridgeshire County Council.

The vehicle and driver passed with flying colours

SAFE IN OUR HANDS

School Bus Driver Vacancies

Published on 16th December 2019

School Bus Drivers required for morning and afternoon school runs based in Bedfordshire/Hertfordshire or Cambridgeshire.

Good rates of weekly pay.

Must hold a current PCV Licence and CPC.

Email your details to admin@landmarkhire.com

What our Corporate Clients Think ……

Published on 9th December 2019

We received a lovely email from one of our regular Corporate Clients today.

Good morning,

Many thanks for yet another outstanding service. Please pass our thanks to Norbert who was fantastic.

Joanthon

EMS Lifts

What our customers say about us ……

Published on 2nd December 2019

We received a review on Trusted Travel Reviews on

02nd December 2019, 9:45am

“From start to finish landmark have been amazing. I booked them for my wedding and I didn’t have to worry about them at all. I forgot to confirm the booking the day before and panicked a little bit I needn’t have worried. They turned up on time did the job and looked after my guests lovely. I wouldn’t hesitate to use them again in the future.”

Phillipa

What our Customers say about us ……

Published on 21st November 2019

We received the following email at 0827 hours on the 18th November ……

“Many thanks for the service, perfect in every way and will certainly be using you again

Regards
Dave”.

What our Customers say about us ……

Published on

We received our third compliment today by email at 1103 hours ……

“I was really pleased with everything. The coach was very clean and comfortable. It turned up on time and the driver was very friendly.

Overall I was very satisfied and would definitely use you again next time.

Many Thanks
Katie”

Winner of our Competition

Published on

We are please to announce the winner of our latest competition.

Congratulations to Kerry Chapman who has just won two tickets on our Christmas Coach Trip for an afternoon in Winter Wonderland followed by a tour of the fantastic London Lights.

Kerry and a friend will be joning over 180 people who have booked this trip.

We are looking forward to a great day out.

Seeking Professional Drivers

Published on 14th November 2019

Landmark Coaches are seeking professional, well presented and experienced PCV drivers for Private Hire work. You must be willing to work evenings and weekends.

We currently have full time and part time vacancies available for the right people.

Excellent rates of pay (Weekly Paid).

For more information, please email your details to admin@landmarkhire.com

Gift Vouchers

Published on

With the Festive Season fast approaching us, we can hear you thinking “What should I buy for that Special Christmas Present or Gift this year”?

Why not give someone special one of our Gift Vouchers which are valid on any of our Day Trips, Theatre Trips and Short Breaks.

We now have Gift Vouchers available which are valid for any of our day trips and may be redeemed anytime between now and the 31st December 2020.

You can buy our Gift Vouchers to any value from £1 up to £100.

If you would like to purchase a Gift Voucher for a friend or family member, give us a call on 01462 733764

Our Daytrips Group Facebook Page

Published on

Why not join our Facebook Daytrips Group where you can keep up to date with our latest coach trips for a day out, to the theatre or on one of our short break holidays.

As a member, you can be one of the first to see our latest trips as they are added and take advantage of our deals, promotions and special offers.

Follow this link to join – https://www.facebook.com/groups/2245036872431535/

Our Workshops

Published on 18th April 2019

Yesterday we received an unannounced inspection of our workshop facilities by the Health and Safety Executive.

We are pleased to report that our Workshops and Engineering Facilities passed with flying colours.

Thanks go to our Workshop Manager and his team for operating a safe and efficient environment.

You know that you are in safe hands when you travel with Landmark Coaches.

What our customers think…

Published on 12th April 2019

Hello,

I just wanted to send a quick e-mail regarding the recent Heathrow airport transfers that you provided for us on Wed 3rd and 10th April.

Thank you to the admin staff at Hallmark and both drivers (Steven and Steven) for helping to make it a stress free journey at the start and end of our trip. The phone call from Steven just prior to our return flight, to reconfirm where to locate the coach at LHR was really helpful.

Many thanks again.

Kind regards
Kevin

What our Customers Think ……

Published on 4th April 2019

We received another email at 1010 hours this morning as follows –

“Good morning,

Feedback from staff on the trip was very positive and staff have said where possible please could we book Landmark for future school trips.

The Lead Teacher on the trip said the driver was very helpful and professional and that the coach was really comfortable.

We particularly liked the tracker and we were able to see that they were going to be a few minutes late back to school.

So …… Please could we have a quote for a residential trip we have booked for 2020!”

Thanks go to a driver Norbert for making this an enjoyable trip for the staff and children.

We are the only Company in Herts and Beds to provide live tracker information on our website at www.landmarkhire.com giving total peace of mind to Staff and Parents.

What our Customers Think ……

Published on

We are on a roll this morning with our third compliment of the day so far ……

We received the following email at 1019 hours today ……

“Colin was fantastic, very patient when we had a hold up tracking down absent students, safe driving and knowledgeable. We’re all hoping for an invitation to his house in Spain!

Rachel (SWA)

Thanks go to our driver Colin for making this an enjoyable trip.

What our Corporate Clients Think ……

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What our Corporate Clients Think ……

We received the following email at 0923 hours this morning ……

“Hi
Thank you for assisting with the trip. The driver was fantastic, offering to keep the luggage on his coach for the day so the Team didn’t have to take it around with them during the day.
Even though he arrived a few minutes late to Cambridge because of the traffic we still arrived on time and he was there when we finished the day so we could send them off on time.

Great service and will use again.

Marie
PA to the Chief HR Officer and HR Director
Global Functions and UK Corporate
Johnson Mathey

What our customers think…

Published on 26th March 2019

They were fantastic – coach driver was so friendly and funny! I would request the same driver again as he was brilliant!

Many thanks,
Jenna

Derwent Lower School

What our Corporate Clients Think

Published on 25th March 2019

We received the following email from our Corporate Client – Altro

“Good Morning
The level of service was fantastic and I will be recommending yourselves and booking future events with you.
Thank you very much.
Daniel

 

What our customers think..

Published on 12th March 2019

I was very happy with the coach driver Martin, he was very pleasant,chatty and accommodating in all our needs.

Best Wishes
Lisa
St Francis College

DVSA Inspection

Published on 7th March 2019

Safety is our Priority

One of our double decker buses was checked this morning at Longsands Academy by an Enforcement Officer from the Driver and Vehicle Standards Agency.

We are pleased to advise that the bus passed the checks with flying colours.

The check included Identification – Braking Equipment – Steering – Visability – Lighting Equipment – Electrical Systems – Axles – Wheels – Tyres – Suspension – Chassis – Chassis Attachments – Tacho – Speed Limiter – Emissions

SAFE IN OUR HANDS

What our customers think…

Published on 26th February 2019

Good day

I took a group of senior citizens to Ely Cathedral on Saturday. Andrew was our driver, who was most attentive and took good care of us on the trip.  The 16-seater coach was very comfortable and we had a smooth ride.  This is our second outing with Landmark coaches and will use your services again in future.

 
Kind regards
Sheila

What our Customers Think ……

Published on 25th February 2019

We received the following email at 1219 hours today ……


“Jan was our driver and she was very helpful and pleasant.


My other two coaches had Martin and Andrew driving and my leaders said that they were the same.”

Our thanks go to our drivers – Jan, Andrew and Martin for another job well done.

What our Customers Think ……

Published on 22nd February 2019

We received the following email at 2100 hours on the 21st February

“Hiya


I wanted to let you know that Jan did another great job for us today, she was always cheerful, professional and helpful.
Jan is a brilliant ambassador for Landmark.


Heather Good
Sandlings Group”

Thanks go to our driver Jan for her excellent Customer Service.

 

What Our Customers Think ……

Published on 21st February 2019

We received the following email at 1345 hours today –

“Hi There
Just wanted to say a massive thank you from Girlguiding Biggleswade District to Landmark Coaches for the transport to and from our trip to Whipsnade Zoo.

Renata was a pleasure to deal with and the coach drivers were lovely.


Many Thanks
Danielle”.

Thanks go to Renata, Martin and Norbert for their excellent Customer Service.

What our customers think…

Published on 19th February 2019

Everything was fabulous as always.  Andrew – professional, friendly, great driver.

Thanks again

Lisa

Wooten School

sent on 19/02/2019

What our customers think…

Published on 12th February 2019

Good morning

Please can you pass on my sincere thanks to the drivers that worked on Sunday. We had a fraction of the numbers we were expecting, but the drivers did a great job of turning the buses around and getting people to site.

What our customers think…

Published on 5th February 2019

Hi,

We hired a coach and driver to take a party from Walkern/Stevenage to St Albans Abbey yesterday evening.

I cannot fault the service provided. The driver was polite and friendly and very helpful and the coach was very clean and looked fairly new.   I will definitely be using Landmark Coaches again in the future and will recommend the company whenever possible.

Thank you,

Just Go Holidays Feedback Scores

Published on 31st December 2018

We have just received our latest Customer Feedback Scores for the tours which we operate on behalf of Just Go Holidays.

87% of Customers rated our Coaches as Excellent or Good.

90% of Customers rated our drivers as Excellent or Good.

We received no poor ratings.

What our Customers Think ……

Published on

We received a lovely email at 1616 on the 28th of December as follows –

“Hi Landmark Coaches

We had a fantastic theatre trip.  The Coach Driver we had, Martin, was brilliant.  It was lovely to have a coach driver who didn’t get grumpy in traffic and who enjoyed the children singing Christmas songs.  He also stopped in Hitchin on the way home to accomodate the families who had cars at the Station.

I also really appreciate the advice from the lady in your office about how much time we would need and her understanding that I needed emergency phone numbers after our last experience with a different coach company.

Hopefully we will plan another trip next year so will be talking to you in ther next couple of months.

Happy New Year

Valerie

What our Corporate Customers Think ……

Published on 17th December 2018

We received the following email from our Corporate Clients at 0903 today……


“The bus was very on time and the trip was very pleasant.


Daniela
Customer Care”

 

What our Corporate Customers Think ……

Published on

We received the following email from Origin Housing at 0802 hours on the 17th December ……
“Good Morning – We had a very positive experience again, and your driver Mandy was great. She even took us back through Regent Street so we could see all the lights on the way home. I am sure that I did thank her on the night, but do pass on again how grateful we were. Looking forward to booking with you again in the near future.
Thanks again
Julie
Learning Disability Team Leader”

Thanks to our driver – Amanda for providing excellent Customer Service.

DVSA Inspection

Published on 12th November 2018

We have received an unannounced visit today from the DVSA Inspector.

The maximum assessment that can be issued is “satisfactory”

Our Transport Manager received “Satisfactory” – NO PROBLEMS IDENTIFIED
The conditions of the vehicles he inspected “Satisfactory” – NO PROBLEMS IDENTIFIED
Our Inspections and Maintenance Records “Satisfactory” – NO PROBLEMS IDENTIFIED
Our Driver Defect Reports “Satisfactory” – NO PROBLEMS IDENTIFIED
Our Safety Inspection Facilities “Satisfactory” – NO PROBLEMS IDENTIFIED
Our Operating Centre “Satisfactory” – NO PROBLEMS IDENTIFIED
Our Historical Prohibitions “Satisfactory” – WE HAVE NONE 😁
Any Shortcomings “Satisfactory” – NONE IDENTIFIED

We received “No words of advice” and received yet another clean bill of health.

You are in a safe pair of hands with Landmark Coaches

 

What our customers think…

Published on 2nd November 2018

Hi,

Many thanks for providing your services to me.Your company were reasonably priced and one of my caveats was to use a local company so you ticked that box for me.

The coach was on time and very modern/comfortable.

Your driver (Andrew) was excellent, played 70’s/ 80’s music there and back which went down well.Please forward my thanks onto him for helping my guests and I had a very enjoyable day at the races.

Your driver (Andrew) was excellent, played 70’s/ 80’s music there and back which went down well.Please forward my thanks onto him for helping my guests and I had a very enjoyable day at the races.

Regards

Gary Bailey

 

What our customers think…

Published on 30th October 2018

Both coach drivers(Andrew and Amanda) were very jolly and welcoming.It is our first time using you as a school and I would have no hesitation using you again.

Thanks

Michael ( Bedford Academy)

 

What our Customers Think ……

Published on 29th October 2018

We received the following email at 0840 on the 29.10.18……

“Hello

We travelled down from Glascow on two flights which were over two hours late and we were worried about the coach being there. The driver was great and understood completely and whilst not ideal for him, he was pleasant and more than happy to wait until we loaded 30 tired unders 10’s on the coach.

Each of the subsequent journeys were on time and the standard of the coach was excellent.

Thank you for such great service and look forward to using you on our trip next year.

Thanks

Nicola”

What our customers think…

Published on 23rd October 2018

The driver we had was very pleasant and polite. A credit to your company.

(Our driver Martin)

yours faithfully

Miss M. P

What our customers think…

Published on 22nd October 2018

Feeling rather bad about not thanking you sooner for sorting out our Arts Adventure day transport.

I was waiting for feedback at a recent meeting and am pleased to say that no one raised any issues so it would appear all went very smoothly. I am aware some of our leaders got a bit confused but we are very happy with the service you provided

kind regards

Girlguiding Bedfordshire

DVSA Inspection

Published on 18th October 2018

On the 18th October, DVSA were safety checking buses and drivers parked at Longsands School In St Neots.

We are pleased to announce that our bus and driver passed with flying colours through the intense inspection.

What our Clients Think ……

Published on 15th October 2018

What our Customers Think ……

We received the following email at 1401 today …..

“Hello

Please pass on my thanks and gratitude to Renata and the driver who couldn’t have been more friendly and helpful.  We had guests arriving on a flight at Stansted Airport on Friday the 12th of October which had been delayed by several hours but that didn’t stop Renata from ensuring our guests were collected from the Airport and not left stranded.

We are very grateful for the time given and patience shown to us.
Well done and thank you!

Sarah Gray
Davis Scottlander and Davis Limited
Letchworth

What our Customers Think ……

Published on

We received the following email at 1257 hours today ……

“Hi There

We had a great day on Saturday and Jan was a flexible driver which I appreciated as I had never been to the several sights we saw that day.   She was cheerful and pleasant.   She exchanged mobile phone numbers at the beginning of the day so that we could be in touch at any point, since their were several destinations.   She also reviewed the itinerary periodically to ensure we were heading to the right place.

Thank you!

Natalie Anderson

 

 
Head Office:
Landmark Vehicle Hire Ltd,
Unit 6, Arlesey Business Park,
Mill Lane,
Arlesey,
Bedfordshire,
SG15 6RF
Satellite Depot:
Landmark Coaches Limited,
119 Clophill Rd,
Clophill,
Bedford,
MK45 2AE
Telephone:
01462 733764
01462 735771

Fax:
01462 835817