Latest News

Here's the latest Landmark Hire news, including service disruptions, changes and improvements.

DVSA Inspection

Published on 12th November 2018

We have received an unannounced visit today from the DVSA Inspector.

The maximum assessment that can be issued is “satisfactory”

Our Transport Manager received “Satisfactory” – NO PROBLEMS IDENTIFIED
The conditions of the vehicles he inspected “Satisfactory” – NO PROBLEMS IDENTIFIED
Our Inspections and Maintenance Records “Satisfactory” – NO PROBLEMS IDENTIFIED
Our Driver Defect Reports “Satisfactory” – NO PROBLEMS IDENTIFIED
Our Safety Inspection Facilities “Satisfactory” – NO PROBLEMS IDENTIFIED
Our Operating Centre “Satisfactory” – NO PROBLEMS IDENTIFIED
Our Historical Prohibitions “Satisfactory” – WE HAVE NONE¬†ūüėĀ
Any Shortcomings “Satisfactory” – NONE IDENTIFIED

We received “No words of advice” and received yet another clean bill of health.

You are in a safe pair of hands with Landmark Coaches

What our customers think…

Published on 2nd November 2018

Hi,
Many thanks for providing your services to me.Your company were reasonably priced and one of my caveats was to use a local company so you ticked that box for me.

The coach was on time and very modern/comfortable.

Your driver (Andrew) was excellent, played 70’s/ 80’s music there and back which went down well.Please forward my thanks onto him for helping my guests and I had a very enjoyable day at the races.

Your driver (Andrew) was excellent, played 70’s/ 80’s music there and back which went down well.Please forward my thanks onto him for helping my guests and I had a very enjoyable day at the races.

Regards

Gary Bailey

 

What our customers think…

Published on 30th October 2018

Both coach drivers(Andrew and Amanda) were very jolly and welcoming.It is our first time using you as a school and I would have no hesitation using you again.

thanks

Michael ( Bedford Academy)

 

What our Customers Think ……

Published on 29th October 2018

We received the following email at 0840 on the 29.10.18……
“Hello
Absolutely delighted to give feedback. We travelled down from Glascow on two flights which were over two hours late and we were worried about the coach being there. The driver was great and understood completely and whilst not ideal for him, he was pleasant and more than happy to wait until we loaded 30 tired unders 10’s on the coach. Each of the subsequent journeys were on time and the standard of the coach was excellent.
Thank you for such great service and look forward to using you on our trip nest year.
Thanks
Nicola”

What our customers think…

Published on 23rd October 2018

The driver we had was very pleasant and polite. A credit to your company.

(Our driver Martin)

yours faithfully

Miss M. P

What our customers think…

Published on 22nd October 2018

Feeling rather bad about not thanking you sooner for sorting out our Arts Adventure day transport.

I was waiting for feedback at a recent meeting and am pleased to say that no one raised any issues so it would appear all went very smoothly. I am aware some of our leaders got a bit confused but we are very happy with the service you provided

kind regards

Girlguiding Bedfordshire

DVSA Inspection

Published on 18th October 2018

On the 18th October, DVSA were safety checking buses and drivers parked at Longsands School In St Neots.

We are pleased to announce that our bus and driver passed with flying colours through the intense inspection.

What our Clients Think ……

Published on 15th October 2018

What our Customers Think ……

We received the following email at 1401 today …..

“Hello”
Please pass on my thanks and gratitude to Renata and the driver who couldn’t have been more friendly and helpful.
We had guests arriving on a flight at Stansted Airport on Friday the 12th of October which had been delayed by several hours but that didn’t stop Renata from ensuring our guests were collected from the Airport and not left stranded.
We are very grateful for the time given and patience shown to us.
Well done and thank you!

Sarah Gray
Davis Scottlander and Davis Limited
Letchworth

What our Customers Think ……

Published on

We received the following email at 1257 hours today ……
 
“Hi There
We had a great day on Saturday and Jan was a flexible driver which I appreciated as I had never been to the several sights we saw that day. She was cheerful and pleasant. She exchanged mobile phone numbers at the beginning of the day so that we could be in touch at any point, since their were several destinations. She also reviewed the itinerary periodically to ensure we were heading to the right place.
 
Thank you!
Natalie Anderson

What our Clients think ……….

Published on 12th October 2018

What our Customers Think …..
We received the following email from our Corporate Clients ….. Eppendorf UK
Your driver Martin was absolutely fantastic! He was punctual and nothing was too much trouble. He was very friendly and based on our experience with Martin we would very much book a journey with you in future.”
Laura
Facilities Manager
 
Thanks go to our driver Martin for his excellent Customer Service.

What our Customers Think about us

Published on 11th October 2018

We received the following email at 1417 on Sunday the 7th of October 2018……

“We travelled with yourselves from Biggleswade to St Albans Cathedral on Tuesday the 2nd of October.

The Coach arrived on time and the driver was polite and friendly.

The journey was quick and smooth and the coach was waiting ready for our return journey.

We were very happy with the service you provided for us.

Helen Haugh

St Andrews Lower School

Just Go Feedback Scores – Up to September 2018

Published on 1st October 2018

We have just completed 25 tours on behalf of Just Go Holidays.

Just Go survey their passengers to get feedback about the drivers and coaches.

Our current feedback scores were –

84% of those surveyed scored our Coaches as Good or Excellent

88% of those surveyed scored our drivers as Good or Excellent

Expansion Plans

Published on 28th September 2018

ANNOUNCING OUR EXPANSION PLANS

Due to extensive new contracts, we are expanding our Operations. As a result of this, we will be moving some of our vehicles to the depot which was previously known as Shorey Travel in Clophill.

From next week, we are seeking experienced Full Time Coach drivers and Part Time School Bus Drivers to be based at this satellite depot in Clophill.

We are offering excellent working conditions and rates of pay.

If you are interested in becoming part of our Clophill Team, please give us a call now on 01462 733764.

Published on 21st September 2018

What Our Customers Think ……

We received the following email on Wednesday 5.9.18
“Dear Landmark Coaches
I wanted to write and formally say thank you to our driver Mandy who took us to Kenwood House yesterday. Mandy was cheerful, courteous and professional and a real credit to your Company”

Helen Minocki Brooks
English Heritage
Wrest Park
Silsoe

What our Customers Think ……

Published on

We received the following email at 1910 hours on Tuesday 18.9.2018 ….

“Hi Stephen
I thought I’d just give you a bit of feedback from our recent trip to Yarmouth.
All our employees that went on this trip had a great time, feedback on the driver was that he was excellent. Please pass our thanks on to him.”

Thanks go to our driver – Norbert B for making this a great trip.

Just Go Holidays – Feedback Scores

Published on 31st August 2018

We have received an email today from Just Go Holidays.

We carry out regular Tours for Just go and they have supplied us with the results of their latest Customer Satisfaction Survey.

We received the following Customer Feedback Scores.

The following scores are based on our last 23 tours for Just Go Holidays –

Our Coaches –

47.8% – Excellent

39.1% – Good

13% – Satisfactory

NIL% – Poor

Our Drivers

56.5% – Excellent

34.8% – Good

8.7% – Satisfactory

NIL% – Poor

 

What our Customers Think …….

Published on 20th August 2018

We received the following email at 1533 hours today ……

“Hello Admin, I just wanted to record our very grateful thanks to our driver who kindly dropped off some of our passengers at Stevenage Railway Station, so they could get a taxi home more quickly than by carrying on to Letchworth or Baldock.¬† One of the gentlemen had had a fall and injured his shoulder so it was a great help to him.”

Kind Regards

Susan Mellor

Thanks go to our driver Keith for his excellent Customer Service

What our Customers Think ……

Published on 3rd August 2018

We received the following email at 1347 hours today ……

“Hi,

On behalf of the Beds and Herts Fuchsia Society I would like to convey our thanks for the coach supplied by you for our trip to Countryfile Live on Thursday 2nd August. The coach was very smart and comfortable and superbly driven by Andrew who was also very helpful and very smartly turned out. We look forward to doing business with you again in the future.”

Many Thanks

Chris Buck

Chairman

What our Customers Think ……

Published on 23rd July 2018

We received the following email at 1004 on the 21st of July 2018 ……

“I would just like to thank you for helping to make our trip to Maidstone, yesterday, a very successful day.¬† May I also thank you to pass on your thanks to your lovely, helpful driver on the day”

Thank you

Sandra Cannon

Thanks have been passed to our driver – Colin H

 

VIP – Jenson Button

Published on 16th July 2018

Jenson Button pictured on Landmark Coaches luxury 53 seat Mercedes Tourismo Tour Coach

This coach can be hired for VIP and Corporate travel.

Please call our friendly professional staff on 01462 733764 to discuss your needs

What our Customers Think …….

Published on

 

What our Customers Think ……
We received the following email at 1738 on the 15th of July

“Hi
I just wanted to email on behalf of Letchworth Chotrale Choir and say how wonderful our trip to Peterborough on Saturday was with Landmark. The booking process could not have been simpler and more efficient. The coach arrived early, the driver was friendly, efficient, was an excellent driver and the coach was clean and comfortable.
We will certainly be using Landmark for any bookings that we need to make in the future.
Thanks
Tom”

Just one of our busy days

Published on 29th June 2018

On Monday the 2nd of July, we have a busy day, with the following coaches and buses running –

1 x 57 Seat Coach – On a 5 day tour of the Isle of Wight

1 x 53 Seat Coach – On a 5 day tour of the Isle of Wight

1 x 70 Seat Coach – On a 5 day tour of the Isle of Wight

1 x 49 Seat Coach – On a 5 day tour of the Isle of Wight

1 x 33 Seat Coach – On a 5 day tour of the Isle of Wight

1 x 70 Seat Coach – St Albans – Portsmouth Docks

1 x 53 Seat Coach – St Albans – Portsmouth Docks

1 x 35 Seat Coach – Stevenage to Liddington

1 x 53 Seat Coach – Waltham Cross to Bromsgrove

1 x 70 Seat Coach – Hatfield to Bromsgrove

1 x 57 Seat Coach – Hemel Hempstead to St Albans

1 x 49 Seat Coach – Hemel Hempstead to St Albans

1 x 53 Seat Coach – St Albans to Chalfont St Giles

1 x 53 Seat Coach – St Albans to Chalfont St Giles

We are also operating our scheduled bus services and school services.

LANDMARK COACHES

BIG ENOUGH TO COPE

SMALL ENOUGH TO CARE

 

 

Published on

Here is a selection from our fleet of double deck buses which were caught on camera at our depot where they were lined up for cleaning and valeting.
Three of these buses can be seen with our new “Classic London Bus Style” double deck liveries and the fourth is our ever popular “Party Bus” with its great sound system and mood lighting.
These vehicles range in seating capacity from 80 to 100 seats.
The vehicles seen here are fully seatbelted and are Euro V Ultra Low Emission buses. They are very environmentally friendly and are part of the Landmark Groups ongoing investment in reducing our carbon footprint.
They are ideal for School Day Trips or if you are looking to move large numbers of people.
These vehicles can be hired at some of the most competitive prices in the area.
Why not give our friendly professional staff a call now on 01462 733764.

What Our Customers Think ……

Published on 21st May 2018

We received the following email at 1204 on Monday 21st May …..

“Can I just thank you on behalf of Campton Choir for the very efficient, friendly and punctual service we received yesterday making our day run very smoothly.¬† We shall certainly be in touch when we need our next mini bus”

Donna Milligan

Campton Choir

What our Customers Think

Published on

We received the following email at 1135 hours on Monday 21st May….

“Hi, Just a note to say thank you for last Friday.¬† All the ladies enjoyed their day out to the National Show at Chelmsford.¬† A lot of them commented on Landmark’s professionalism and thanked Jan for looking after them.¬† It is possible to request Jan as our driver on our booking to RHS Wisley?”

Celia Thompson

On behalf of Clophill Flower Club

What our Customers Think ……

Published on 18th May 2018

We received the following review which was submitted to “Trusted Travel Reviews” at 21.11 on the 14th May 2018.

Landmark Coaches were punctual, clean and tidy.

Andrew, the driver was efficient, courteous and helpful throughout the day.  He made our trip stress free and relaxing and I would recommend this Company and will use them again.

Rating: 5/5

Tony Southwell

Bedfordshire

General Data Protection Regulations

Published on

The General Data Protection Regulations will come into effect from Friday 25th of May.

It is important to us that we fully comply with the Regulations and we will be making a number of changes to our website over the next week or so.

We are now registered with the Information Commissioners Office (Registration Number A8312659)

It is very important to us that we are transparent at all times.  We only request information that is necessary in order to provide you with a quote or to progress your booking.  We make every effort to ensure that this information is stored securely.

By using our quick quote system on this Website or by requesting a quote via email or the telephone, you will consent to us using the personal information which you supply us for the purposes of preparing a quote for you or a booking.

In return, we will ensure that this information is kept secure and we do not share any information provided by you to any other Company or Third Party and we do not share your information for marketing purposes.

For parents using our booking system for School Bus Services, you will consent to us using the personal information which you supply to us for the purposes of booking your child a place on our School Bus Services.

In return, we will ensure that this information is kept secure and we do not share this information provided by you to any other Company or Third Party, with the exception that we may share information for the purposes of Safeguarding or Crime Prevention.  We do not share this information for marketing purposes.

Please refer to our “Privacy Policy” on this Website for more details.

Fully Charged

Published on 17th May 2018

All of our air conditioning units in our coaches have been serviced and recharged in readiness for our busy upcoming Summer Season.

Your comfort is important to us.

Thanks go to Air Tech

The General Data Protection Regulations

Published on 14th May 2018

 

The General Data Protection Regulations come into force on the 25th of May 2018.

Here at Landmark Coaches, we are preparing ourselves for its introduction.

Over the next two weeks, we will be updating our Privacy Policy on this Website.

Our Customers should be advised that we never sell or share your information with any Third Party Companies or Organisations and the information that you supply us is stored on our Secure Servers.

Watch our News Pages for further updates and Information

What our Customers Think ……

Published on 10th May 2018

We received the following email from Heather Good following a recent 4 day Battlefield Tour in France…
“Just to say what a brilliant job Colin did for us on the trip and for Philip and I specifically. Colin was helpful, cheerful and very calm under pressure.
The problems that he had to deal with on Monday were unusual to say the least. Back and forwards twice to the Police Station etc, then the overheating, but he kept us informed.
Colin helped make it a very special and memorable trip.
Please pass on our sincere thanks to him.
Heather Good”
We would point out that the problems on this trip were caused by two illegal immigrants attempting to cross the channel by hiding underneath our Coach. This caused damage to the coach and the overheating problems.
 
Due to the calm actions of our driver and our Out of Hours “Duty Manager”, together with the Police involvement and a French mechanic, our coach was quickly on the road again with the minimum of delay.
Thanks go to our driver Colin for his calm and professional actions under pressure ensuring an enjoyable trip for our Customers.

What our Customers Think ……

Published on 3rd May 2018

The following was left on Trusted Travel Reviews on 1.5.2018
“What a wonderful experience with Landmark coaches! Professional and very helpful! Andrew our driver was absolutely amazing! He welcomed us so warmly, put special music that the youngest liked, helped us to upload things to the bus, and even though the weather was not ideal – he dealt with everything in a very professional and positive attitude – very well done to a great driver! Thank you and we hope to drive with him again!”

Would they recommend: Yes

 http://www.trustedtravelreviews.co.uk/

What our Customers Think

Published on

At 1022 on Wednesday the 2nd of May, we received the following email ……
On Monday I went with the coach to the London Drury Lane Theatre on behalf of Philip Howe. As usual, Phillip had several pick up points, but our driver Andrew really was excellent and his timing superb. Andrew is so kind and helpful and really nothing is too much trouble.
As it was one of Philps trips, most of the people I did not know, but Andrew was so helpful and kind

Enid Pamment
Shefford Leisure Group

What our Customers Think …..

Published on 16th April 2018

We received the following email from Fraser Glennie regarding the recent trip undertaken for the Bedford Juniors Blues Trip to Wales.

I just wanted to say thanks for a great service in taking us to Wales last weekend.

Meraki Festival 2018

Published on 13th April 2018

We are pleased to have been appointed as the official transport provider to the Meraki Festival which will be taking place at the Herts County Showground from 10th – 12th August 2018.

Headline acts include 10cc and Nik Kershaw

For the second year running, we will be transporting festival goers into the site using our High Capacity double deck buses.

Further details can be found at….

Meraki Festival Buses

 

VOSA Spot Check – John Henry Newman School

Published on 12th March 2018

VOSA have carried out unannounced spot check of School Buses at John Henry Newman School in Stevenage this morning.

We are pleased to advise that our double deck school bus passed with flying colours.

Safety is our NO 1 priority.

Royal Albert Hall

Published on

One of our brand new top of the range Mercedes 33 seat coaches seen outside the Royal Albert Hall this weekend.

We have a choice of these vehicles available at very competitive prices.

Call our Team now on 01462 733764

Landmark Coach outside the Landmark Hotel in London

Published on 9th March 2018

A top of the range Landmark coach seen outside the top of the range Landmark Hotel in London this week.

You can hire this coach by calling 01462 733764

 

Service Disruptions

Published on 2nd March 2018

School Service updates for this afternoon – 2nd March 2018

Bus Services collecting students from Samuel Whitbread School will be departing the School at 1.30 pm due to the forecast of heavy snow this afternoon.

We have been advised by Freman College and Edwinstree School that they will be closing at normal time. Due to the forecast of heavy snow this afternoon, we would advise parents to keep an eye on this Facebook Page and the News Page of our Website at www.landmarkhire.com

If we get heavy snow, this service will only operate if we consider it safe to do so.

 

Weather Update – 2nd March 2018

Published on

Service Information – All of our bus services and school services are running normally this morning with the exception of the following schools which are closed due to the bad conditions on the Country Lanes.

Campton School
Southill School
Cranfield Schools (CO1/C22)
Derwent School (JO1)

John Henry Newman – Stevenage

The Valley – Stevenage

We will keep you updated on our Facebook Page and News Page of this Website

School Closures – Friday 2nd March 2018

Published on 1st March 2018

The Valley School in Stevenage will be closed due to adverse weather conditions on Friday 2nd March 2018.

Service Disruptions

Published on

Due to adverse weather conditions, currently we are operating the following changes to our School Services.

Thursday 1st March 2018

Southill Lower School – Children will be collected at 1pm

800 School Service RoutesThursday 01.03.18 РWe are unable to service the bus stops at Benington and Aston this afternoon.  The nearest bus stop that is being serviced will be Walkern

Friday 2nd March 2018

Friday 02.03.18 РWe are unable to service the bus stops at Benington and Aston on both the morning and afternoon service.  The nearest bus stop that is being serviced will be Walkern.

Adverse Weather Warning

Published on 26th February 2018

Weather Warning

We are expecting Severe weather this week, including snow showers and temperatures dropping to minus 6.

We will be operating our services normally and any service disruptions will be posted on our Facebook and Twitter accounts and on the newspage of this website.

800 School Bus Services to Buntingford

Published on

Important Service Information for Parents whose children use the 800 Bus Service Routes.

Please be advised that children may only use the route which they have been allocated to. They may also only board or disembark from the coach at their allocated Bus Stops.

Recently, children have been boarding any coach and have been getting on and off at stops which are not allocated to them. This is causing one coach to become overloaded and one coach having many spare seats.

With immediate effect, drivers have been instructed to only allow students on the coach which has been allocated to them, and drivers will only pick up and drop off at their allocated bus stop.


We have also had instances of students standing, as they do not wish to sit next to certain people. Standing is not permitted on any of the 800 services. There are ample seats and students are required by law to be seated and seatbelted.


We would refer parents to our Terms and Conditions and the Code of Behaviour which is on this website.


We would ask all parents to ensure that the above is adhered to at all times.

If you move house or wish to change the bus stop which your child boards/alights, please email us at admin@landmarkhire.com and we will confirm if spaces are available.

Lost Property

Published on 16th February 2018

If you are concerned that you may have lost any items whilst travelling on any of our Coaches or Buses, you should contact our Office on 01462 733764, where we will be pleased to check our Found Property store.

Found property is usually retained by us for up to 28 days before being disposed of.

PLEASE NOTE:  We do not accept responsibility whatsoever for items that are left on our vehicles.

Pop Top

Published on

We are now a POP TOP featured supplier

Analysing our Tachographs

Published on 8th February 2018

We use “Confederation of Passenger Transport” software to record¬† and analyse our Tachographs and Digi Cards

Image result for confederation of passenger transport

What our Customers Think ……

Published on 2nd February 2018

We received the following letter on the 12th of January 2018 ….

Dear Sir/Madam

Thank you for your excellent service that we have received for our daughter, transporting her to Freeman College School in Buntingford.

Yours faithfully

John Byrne

Reducing our Carbon Footprint

Published on 30th January 2018

By hiring a Coach or using a bus, you can reduce the carbon footprint of up to 40 cars.

We try to use the most modern vehicles available including the latest Euro 6 engines and vehicles with start/stop technology.

Our drivers are trained that where possible, they should not leave the engines idling for more than 1 minute.

 

What our Customers Think ……

Published on 22nd January 2018

We received the following email at 1207 on the 22.01.18
 
Morning
 
We hired two coaches from you on Saturday to go from Biggleswade Rugby Club to Allianz Club.
 
I just wanted to contact you to ask you to pass on our massive thanks to both drivers, they were both absolutely great and looked after us really well.
 
Many Thanks
Masthew Lindley

Forthcoming Day Trips

Published on

Fed up with the winter weather?

We have some great day trips and Theatre trips lined up including:

FEBRUARY 2018

8th February – Phantom of the Opera – Matinee Performance

8th February – Annie – Matinee Performance

14th February – Royal Philharmonic at the Cadogan Hall

18th February – Join the Chinese New Year in London

MARCH 2018

4th March – The Peoples Post in London

4th March – Visit the Orchid Festival at Kew Gardens

7th March – Dream Girls – Matinee Performance

7th March – The Lion King – Matinee Performance

7th March – Kinky Boots – Matinee Performance

10th March – Mountbatten Festival of Music *

  • Royal Albert Hall

16th March – Visit London’s hidden interiors

27th March – The Beefeater Gin Tour in London

APRIL 2018

1st April – Ideal Home Exhibition

8th April – Some shopping at Camden Market

11th April – Coronations and Celebrations in London

18th April – The Mourning Tour of Highgate Cemetary

18th April – Day Trip to Windsor

22nd April – Film Music Gala – Royal Albert Hall

24th April – Smugglers and Strawberry Jam in Essex

26th April – Visit to the Nation Stud in Newmarket

28th April – Visit to the London Museum of Water and Steam

MAY 2018

2nd May – Strictly Ballroom – The Musical – Matinee

20th May – Day Trip to Brighton

24th May – The Tina Turner Musical – Matinee Performance

31st May – Day Trip to Southend

JUNE 2018

1st June – Chichester Cathedral Flower Event

21st June – Royal Ascot Ladies Day

27th June – The King and I – Matinee Performance

JULY 2018

5th July – Wisbech Rose Fair

7th July – Wisbech Rose Fair (Final Day)

8th July – Hampton Court Palace Flower Show

25th July – Sandringham Flower Show

Check out our Day Trips, Theatre Trips and Short Break pages on this website for prices, full details and booking information.

 

 

 

 

 

Looking for a Short Break Holiday

Published on

We have some great short break holidays coming up, including the following:

APRIL 2018

2nd – 6th April – Isle of Wight – Four Nights in Sandown

16th – 20th April – Four Nights in Eastbourne

27th – 30th April – Three Nights in Ostend

MAY 2018

7th – 11th May – Four Nights in Bristol

14th – 18th May – Four Nights in Bournmouth

27th – 29th May – Two Nights at Disneyland – Paris

27th – 29th May – Two Nights in the Cotswolds

JUNE 2018

3rd – 9th June – Six Nights in Eastbourne

JULY 2018

5th – 7th July – Three Days visiting Portsmouth Historic Docks

11th – 15th July – Four Nights in Bognor Regis

AUGUST 2018

26th August – 1st September – Six Nights in Weston Super Mare

Feel free to visit the Short Break Page on this website for full details, including prices, pick up locations and booking details.

 

 

 

 

 

 

London Marathon 2018

Published on 18th January 2018

We are pleased to announce that we have been selected as the approved transport provider to Stevenage Spartans at the London Marathon 2018. We will be providing a 57 and a 53 seat coach on Sunday 22nd of April. Good luck to all of the entrants.

Christmas Opening Hours

Published on 22nd December 2017

CHRISTMAS OPENING HOURS

Saturday 23.12.2017 – OFFICES ARE CLOSED

Sunday 24.12.2017 – OFFICES ARE CLOSED

Monday 25.12.2017 – OFFICES ARE CLOSED

Tuesday 26.12.2017 – OFFICES ARE CLOSED

Wednesday 27.12.2017 – Open 0800 – 1600

Thursday 28.12.2017 – Open 0800 – 1600

Friday 29.12.2017 – Open 0800 – 1600

Saturday 30.12.2017 – OFFICES ARE CLOSED

Sunday 31.12.2017 – OFFICES ARE CLOSED

Monday 1.1.2018 – OFFICES ARE CLOSED

Tuesday 2.1.2018 – NORMAL OPENING HOURS

If you have a booking and need to speak to our staff during the closure period or in the event of an emergency, please ring 01462 733764 – Wait for the answerphone and you will be given the number for our “Out of Hours” Duty Manager.

What our Customers Think ……

Published on 14th December 2017

What our Customers Think ……
We received the following email at 0836 on the 14th of December….
Hi Stephen
Just a quick message to thank you so much for helping me out with a last minute coach to London. You made the 60 odd students and their very stressed out teacher very happy!
Also, please can you pass on a big thank you to Martin for driving us there and back safely.
Emma Standen
Lecturer
Travel & Tourism
Bedford College

New Services for Stevenage Customers

Published on 11th December 2017

In order to improve our services for customers living in the Stevenage area, you can now call us direct on

01438 878001

Alternatively, you can call our Head Office on

01462 733764

New Services in the Huntingdon Area

Published on

In order to improve our services for customers living in the Huntingdon area, you can now call us direct on

01480 587062

Alternatively, you can call our Head Office on

01462 733764

New Services for Bedford Customers

Published on

In order to improve our services for customers living in the Bedford area, you can now call us direct on

01234 889432

Alternatively, you can call our Head Office on

01462 733764

New Services in the Sandy area

Published on

In order to improve our services for customers living in the Sandy area, you can now call us direct on

01767 304088

Alternatively, you can call our Head Office on

01462 733764

Miss Tabitha

Published on 24th November 2017

Our popular 53 Seat Volvo Luxury Coach has recently undergone a transformation in our workshops. With its new White and Gold livery and a new name of Miss Tabitha

This coach comes with a full entertainment system – two televisions – Toilet – Kitchen facilities on request.

 

New Arrival

Published on

The Penny has dropped ……

We are pleased to let everyone know that our General Manager (Stephen) is now the proud father of a baby girl born at midnight last night and weighing in at 8lbs – This young lady is also grandaughter to our Managing Director.
Congratulations to Ashlee and Stephen from all at Landmark.
Our General Manager is pictured below in his festive hat.

Master Dougie

Published on

One of our luxury 16 seat mini buses seen in London recently after receiving its new name of “Master Dougie”.

Named after one of our Managing Directors Grandsons.

Children In Need

Published on

Here at Landmark Coaches Pudsey Bear is supporting Children in Need

What our Customers Think ……

Published on 17th November 2017

 

What our Customers Think ……

Hi there spoke to Steve today about dropping down to a 16 seated minibus I have been asked to give you my bank details for a £60 refund.
Ms Deborah Reynolds
I also want to say what a great company you are and have made my birthday a happy one many thanks I will definitely recommend you thank you again

What our Customers Think …..

Published on 26th October 2017

 

We received the following email at 1742 on the 24th October 2017

Good morning Stephen,
I am really sorry as I should have emailed you sooner to thank you for your safe driving and for looking after us so well. It was nice to have your Company and trust we will be lucky enough for you to join us again for another pleasurable trip.
Thank you again
Enid

What our Customers Think ……

Published on 16th October 2017

What our Customers Think ……
We received the following email at 22.22 hours on the 15th October –
“Hello at Landmark. I am back from Chelmsford after a wonderful weekend organised for us by Isle of Wight Tours to the National Memorial Arboretum. I should like to say that our driver, Andrew, was a brilliant driver and so helpful to all of us.
I just thought I should let you know how pleased we were to have him driving. His timing was impeccable and Sunday driving on the M1 is not easy”
With very kind regards
Linda Knock

What Our Customers Think ……

Published on 12th October 2017

What our Customers Think ……
We received the following email at 0241 on the 10.10.2017
“Hi – I just wanted to say a big thank you to all at Landmark for a great day out by all on our trip to Ascot last Friday. The coach was lovely and the driver was great – really friendly and a great help all day.
We will be planning to go to Ascot again next year and also we want to plan a trip to the dog racing.
You will be definitely be hearing from us again in the New Year to book.
Thanks again for a great service.
Regards
Elaine
Club Stewardess
North End Club
Bedford

Thanks go to our driver – Martin

Forthcoming Theatre Trips

Published on 8th October 2017

Looking for a great day out?  Then look no further.

We have some iconic Theatre Trips coming up during October and November including,

11th October 2017 – 42nd Street – Drury Lane Theatre

11th October 2017 – The Play That Goes Wrong – Duchess Theatre

12th October 2017 – Evita – Phoenix Theatre

17th October 2017 – Stephen Sondheims Follies – Olivier National Theatre – SOLD OUT

19th October 2017 – Mamma Mia – Novello Theatre

29th October 2017 – Symphonic Star Wars – Royal Albert Hall

7th November 2017 – The Comedy About A Bank Robbery – Criterion Theatre

9th November 2017 – Thursford Christmas Spectacular

12th November 2017 – Thursford Christmas Spectacular

15th November 2017 – Wicked – Apollo Victoria

21st November 2017 –Brick Lane Christmas Show

23rd November 2017 – Disney’s Aladdin – Prince Edward Theatre

28th November 2017 – Thursford Christmas Spectacular

Have a look at out Theatre Trips Page for Prices and Full Details

You can find our Theatre Trips Page by clicking on “Services”

 

Little and Large Mercedes

Published on 5th October 2017

Some pictures of one of our 33 seat Mercedes Midi Buses together with its big brother the 53 seat Mercedes Tourismo.

These vehicles were all BRAND NEW for 2017.

What our Customers Think ……

Published on


We received this email at 1335 hours on the 2nd of October
“We wish to pass our thanks to Andrew for helping to make our trip a great success.
We appreciate all he does.
Please pass on our thanks to him.
Many Thanks
Charles

Thanks go to our driver Andrew for making this an enjoyable day trip to France.

Our New Arrival is fully disabled friendly

Published on 28th September 2017

We have just taken delivery of a 49 seat Iveco Eurorider Coach.

This vehicle comes with DVD/CD Player, air conditioning and toilet facilities.

Not only that, but the coach is designed with fully disabled facilities.

For those with mobility problems, the full size lift can save you the climb up the conventional stairs.  You can use the lift straight to your seat.

For those that have more severe mobility problems, we can lift both you and your wheelchair straight into the Coach using the full size hydraulic lift and you can sit in your own wheelchair for the duration of the trip.  Your wheelchair can be locked safely into the Coach floor.

Not only that, but to make life a bit easier, the coach comes with a full size disabled access toilet and washroom, on the same level as the seating.  No need to go downstairs.

This coach has very large under lockers capable of storing wheelchairs, walkers and scooters and has high visibility handrails inside the coach for those with sight impairment.

Please bear in mind when hiring this coach, that for every wheelchair on-board, it reduces the seating capacity by two seats.

 

 

What our Customers Think ……

Published on 18th September 2017

This morning, we received a nice letter from Mrs Flanagan, the Secretary of the Scarborough Centre in Stevenage.

Mrs E Flanagan                                    Secretary Of

Address Removed                                Scarborough Centre

Stevenage

I would like to thank you very much for one of your coaches that took us to Southend on the 12th September at such short notice when Chambers Choaches let us down.

What a very nice driver Mandy is.

I would like to know if we can do all our bookings with you if this is possible.

Please could you let me know?

We are happy to provide the Scarborough Centre with their future transport requirements.

 

What Our Customers Think …….

Published on 11th September 2017

 

We received the following email at 20.10 hours on Sunday the 10th of September:

Good morning Stephen

Just to let you know just how much everyone enjoyed their trip to Waddesdon Manor.¬† The coach was lovely and so was Martin our (driver) ‚Äď he was well on time and arrived at Shefford before I did!¬† Everyone approved of him and he was chatting away to our people as they got off of the coach.¬† I think Martin enjoyed his day as well especially as he had the opportunity to look around as well.

Enid

 

CPC – Approved Training Centre

Published on 1st September 2017

We are pleased to announce that with effect from 23rd August, we have been approved as a Training Centre for driver periodic CPC training.

It is the law that all professional coach and lorry drivers must undertake 35 hours of periodic training every 5 years to keep their Driver Certificate of Professional Competence (CPC) in order to drive a lorry, bus or coach.

For further details of driver training please contact the Landmark Training Centre on 01462 733764

 

What our Customers Think …..

Published on 31st August 2017

We will be supplying the Biggleswade Town Football Club with their Team Coach for the 2017/2018 Season.

We have just received the following email from them:

Please pass on the comments from Biggleswade Town FC and Players re: Saturdays Coach trip to Frome.  They all said how excellent the coach service and driver was.  I know he had to put up with some sing songs, so he deserves a medal.

What our Customers Think ……

Published on 22nd August 2017

What our Customers Think …….
The following review has recently been posted on Trusted Travel Reviews by Kelly Betts of Barnet…..
Really efficient on the phone before and on the day. All went to plan. The driver was really friendly and helpful. We had 44 passengers and everyone remarked on how nice he was. He had a few technical difficulties with the CD player which seemed to have a mind of its own but the driver Perry persevered to keep us entertained and found radio channels etc. We booked a toilet on board too but couldn’t seem to use it. Luckily it was only an hours trip so not the end of the world. Would definitely recommend – really reasonably priced and a great service. Thank You!
Rated 5/5
Kelly Betts

We would point out that the law requires that passengers are required to wear seatbelts at all times and therefore may not use the toilet whilst the vehicle is in motion as it requires removing seatbelts.  The driver will make any stops as necessary for calls of nature.

Biggleswade Town Football Club – Team Coach

Published on 18th August 2017

We are pleased to announce that we are supplying the Biggleswade Town Football Club with their Team Coach for the 2017/2018 away matches.

Landmark Coaches – Supporting the Local Community for 25 Years

What our Customers Think ….

Published on 17th August 2017

We received the following note from one of the passengers via Justine – The Tour Director for the Trafalgar “Amazing Britain Tour” which our driver Andrew has just carried out over the last eight days through England and Scotland.
Amazing skills as a driver on these narrow roads and in slow traffic. Very courteous and personable. Always a smile and extremely safety conscious.

Thanks go to our tour driver – Andrew

What our Customers Think

Published on 15th August 2017

This review was posted on Trusted Travel Reviews by Tayla Shelford ….

Driver turned up early meaning we could leave on time.  The vehicle was clean and comfortable for a day out.

Rating – 5/5

Tayla and her friends traveled for a day out to Newmarket races.

 

What our Customers Think

Published on

We have just received the following letter from De Havilland School ….

Dear Steve,

Thank you very much for allowing us to re-book our cancelled outing with you at no extra cost.

We very much appreciate this very generous gesture.

Kind Regards

Lorraine Vogel

School Business Manager

De Havilland School

Hatfield

Stevenage Half Marathon

Published on 3rd August 2017

We are pleased to announce that we have been appointed as the Transport Provider for the Stevenage half Marathon which is taking place on Sunday the 22nd of October.
Our large capacity double deck buses will be transporting competitors from the Car Parks to the Ridlins Stadium.

Our double deck buses are LEZ compliant and can run into and around London. These buses can be hired by calling 01462 733764. We also have a great range of luxury coaches and mini buses for hire from 16 – 70 seats.

Landmark Coaches – Trustworthy, Reliable and supporting the local Community for 25 years.

John Henry Newman – Stevenage

Published on 13th July 2017

We are pleased to announce that we have been awarded the Home to School Transport contract for John Henry Newman School in Stevenage from September 2017.

We will be operating the Letchworth, Hitchin and Bedfordshire village routes.

We are currently updating our website to reflect these new services and parents are advised to register their interest once these pages are added.  We expect this facility to be available in the next 7 Р10 days.

These services are in addition to the Home to School services which we operate on behalf of Freman College and Edwinstree School together with the many school contracts we operate on behalf of Hertfordshire County Council and Central Beds Council.

Meraki Festival

Published on 15th June 2017

We are pleased to announce that we have been chosen as the transport provider for the Meraki Festival which will be taking place at the Herts County Showground from the 11th to the 13th of August. Our double deck vehicles, including our 80 seat double deck party bus will be running festival goers into the festival.
This is a great weekend of music, with some well known headline acts. Please share with your friends and support the Meraki Festival

https://merakifestival.com/

Headline Acts Include

Friday 11th August

Tony Hadley – Belinda Carlisle – Odyssey – Jason Donovan

Saturday 12th August

Lemar – Sophie Ellis-Bextor

Sunday 13th August

Bonnie Tyler – Rebecca Ferguson

Isle of Wight

Published on 26th May 2017

Our brand new 33 seat Mercedes Indcar Midi Bus seen at Blackgang Chine in the Isle of Wight this week.

This high specification coach is available to hire by calling our Office on 01462 733764

Increased Security Situation

Published on 25th May 2017

Due to the increased security situation and in order to ensure that our customers remain as safe as possible, we are now taking the following additional precautions on all of our trips.

All of our drivers will display their Hertfordshire or Bedfordshire photographic DBS badges at all times.

Our coaches will be screened by the driver before they leave our depot.

Once at the venue, the coach and lockers will remain locked at all times if the vehicle is unattended.

In the event that a vehicle has to be left insecure, the driver will remain with it at all times.

Our driver will screen the coach again before it leaves the venue.

We are sorry if this causes any inconvenience, but the safety of our passengers is of paramount importance.

What our Customers think …….

Published on 24th May 2017

What our customers think……
We received this email from a Trafalgar Tour Director following a grand tour of the UK.

My name is Andrew Speed and I was the Tour Director on the Trafalgar BIXP that finished yesterday and I wanted to send you a message of thanks for providing such an excellent service.

Firstly, I cannot fault the coach provided, it was a superbly comfortable vehicle and appreciated by the whole group.

The driver, Tony Russell was superb and is a great asset to your Company. I have been a Tour Director for almost three decades and he ranks among the best drivers I’ve ever had. His abilities were noticed and commented on by the entire group. He was never complacent and his eye was constantly on the ball. I don’t think I’ve ever seen someone cleaning the vehicle as much as him and he was absolutely brilliant with the guests, they all loved him and that he was mentioned by every passenger in their tour evaluations. He is obviously a tour driver of the highest calibre. His driving skills are superb.

Once again, thank you very much for this excellent service and I can assure you I have provided Trafalgar with an equally glowing report.

Kind Regards
Andrew Speed

Another new arrival

Published on 8th May 2017

We are pleased to announce the arrival of our latest addition to the Landmark Fleet.

This time it is a 49 seat Irizar Century Coach. This vehicle comes with television, DVD player, toilet, kitchen facilities, air conditioning and full air suspension.

What our customers think ….

Published on

We received this nice email at 1515 on the 5th May 2017

Hello Landmark,

I would just like to say thank you to your coach driver and the lovely coach you sent to us on Wednesday .

Many Thanks,

Mrs Gaynor Casimir.

Nobel School, Stevenage

Seeking drivers

Published on 20th April 2017

As the largest coach operator in Hertfordshire and Bedfordshire, we are continually expanding our operations.

As a result,  we are always seeking experienced drivers with excellent Customer Service skills.

Full and part time positions available.

For further details and an informal chat – Call us now on 01462 733764

Another brand new arrival

Published on

Following our Managing Directors recent trip to Barcelona, we are pleased to announce the arrival of our brand new 33 seat top of the range Mercedes Midi Coach.

Pictured here being handed over to our General Manager this morning.

Roadside Support Vehicle

Published on 10th April 2017

You know that you are in a safe pair of hands when you book your coach or mini bus with Landmark Coaches.
We have just taken delivery of our new roadside support vehicle.

In the unlikely event of a breakdown, our engineers now have a fully kitted out “Roadside Support Vehicle”. This vehicle can deal with any eventuality.

We provide 24 hour 7 day a week support.

For your no obligation quote for your coach or mini bus, please call our friendly professional staff on 01462 733764

25 Years Today

Published on 23rd March 2017

 

An exciting day for us today at Landmark Coaches. Today, we are celebrating 25 years as the leading provider of Coaches and mini buses in North Hertfordshire and South Bedfordshire.

We thought you would like to see a selection of pictures showing our latest arrivals. Two new Mercedes Benz 53 Seat Touring Coaches which have been delivered to our depot in the last week.

We look forward to the next 25 years supplying high quality coaches at some of the most competitive prices in the area.

These new coaches come with – Eco VI green technology engines – Toilet/washroom – Kitchen – Two flat-screen televisions and Blue Ray Player – Refridgerator – Coffee machine – chilled water machine – Air Conditioning and Climate Control – Reclining seats – Onboard WiFi and much much more.

Keep an eye out for all of our coaches over the next few weeks as they have our new 25th anniversary logo added to them.

Another 70 Seater Bova Futura

Published on 9th March 2017

We are pleased to announce the arrival of another high capacity 70 seat Bova Futura Coach.  This vehicle has air conditioning, full air suspension and television/dvd.

We now have five high capacity 70 seaters – They have the ability to carry 350 passengers between them and are ideal for school trips or any private hire jobs where a large passenger carrying capacity is required.

This vehicle is currently in our workshops undergoing sign writing and will join the fleet shortly.

All enquires to high this vehicle are welcome on 01462 733764

Fact finding visit to Barcelona

Published on 17th February 2017

Our Managing Director recently spent a fact finding visit in Barcelona with leading Coach and Bus Operators. He spent time visiting the Moseley and Beulas factories.
Watch this space ………

What our customers think ……

Published on

What our Customers Think ……
We received the following email at 0012 on Wednesday the 8th of February …..
“Hi, I’m a mother of one of the children from Morgan’s Primary School in Hertford that were driven to the O2 Arena, London today/yesterday and I just wanted to say a massive thank you to the driver, for taking and returning my daughter and all of the children and teachers safely. It was a long day for them and an extremely long day for the parents that were unable to go, which is my main reason for sending this message. I would also like to say a massive “Thank you” to Landmark Coaches for providing the amazing coach tracker service on your website. I can’t even begin to try and explain how much comfort this gave me; but thank you so much. BRILLIANT IDEA AND SERVICE”
Jodie Hall

We are now a member of the Confederation of Passenger Transport

Published on 6th January 2017

We are pleased to announce that we are now a member of the Confederation of Passenger Transport.

The Confederation of Passenger Transport UK (CPT) is recognised by Government as the voice of the bus and coach industry, and the focus for consultation on national and international legislation, local regulations, operational practices and engineering standards

The Nightime Pixies

Published on 19th December 2016

Who says the pixies don’t come out and wash the buses at night!

Our Managing Director caught these two ( his grandchildren ) early in the morning

You just missed a bit 

 

 

VOSA Spot Check

Published on 9th December 2016

Yesterday VOSA Inspectors carried out a safety spot check of coaches that were parked at Milton Keynes Coach Park. Our 53 seat Volvo luxury coach was checked.
The check list included – Drivers documentation – Braking Equipment – Steering – Visability – Lighting equipment and Electronic System – Axles, wheels, tyres and Suspension – Chassis and Chassis Attachments – Emissions and Fuel and Load Security.

We are please to advise that our Volvo Coach passed the inspection.

Our Silver Volvo – Pictured in the background.

 

LANDMARK COACHES – YOUR SAFETY IS OUR PRIORITY.

Central London Corporate Hire

Published on 5th December 2016

We had five coaches and a mini bus out in Central London on Friday night taking our Corporate Clients to their Christmas Party..

london-eye1

What our Customers Think …..

At 1124 hours this morning we received the following email on behalf of our Corporate Clients – The Institute of Engineering

“I just wanted to say a huge thank you for providing the transport for Friday’s event. Trying to transport nearly 300 guests will always have its challenges but I think we succeeded to get everyone home safely.

My client is hugely grateful for your efforts to accommodate their requirements at such short notice, as am I.

Please pass on my thanks to all drivers and staff concerned with making the necessary arrangements”.

london-eye

Our thanks go to our drivers – Andrew, Keith, Norbert M, Norbert B, John and Nigel for their great Customer Service during the evening.

mini-bus-landmark-hire-big-ben

If you havn’t yet booked your coach or mini bus for your Christmas Party, we still have some limited availability. Please call our friendly professional staff now on 01462 733764

VOSA Spot Check

Published on 17th November 2016

One of our coaches and two of our double deck buses were checked by Inspectors carrying out an unannounced spot check which was carried out by the Vehicle and Operator Services Agency at Samuel Whitbread School in Shefford yesterday morning.

We are pleased to report that our vehicles and drivers passed all checks with flying colours.

What our Customers think ……

Published on

What our Customers think …….
We received the following email from Knebworth House at 1555 hours on 15.11.2016 ……

Hi
We recently hired one of your coaches to take the staff from Knebworth House to Hever Castle. I just wanted to let you know that our driver was brilliant. She was friendly, informative and a great driver. Many staff commented on the smooth ride both there and back. I appologise as I cannot remember her name, bit I am sure that you will be able to trace her. Please pass on our thanks again for an enjoyable journey to Kent and back. She is a credit to your company.

Kind Regards
Trish Washer
Operations Manager
Knebworth House

Our thanks go to our driver Amanda for making this an enjoyable day.

 

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Head Office:
Landmark Vehicle Hire Ltd,
Unit 6, Arlesey Business Park,
Mill Lane,
Arlesey,
Bedfordshire,
SG15 6RF
Satellite Depot:
Landmark Coaches Limited,
119 Clophill Rd,
Clophill,
Bedford,
MK45 2AE
Telephone:
01462 733764
01462 735771

Fax:
01462 835817