800 Stevenage – Buntingford Bus Service

Landmark Vehicle Hire Limited operate the 888/890 and 889/891 Bus services between Stevenage Walkern, Cromer, Benington and Aston to Edwinstree Middle School and Freman College in Buntingford.

800 Service School Logos

If you wish to book your child a place on this service:

  • Please check the timetable first;
  • Have a look at our booking procedure;
  • Ensure that you read our “Code of behaviour” and “Terms and Conditions” as you will be required to agree with them on the application form;
  • Check our prices.

Once you are happy, please follow the link to our on-line application form.

Seats are subject to availability and will be allocated in the order which we receive application forms.

PLEASE NOTE – 

In the event of Non Payment – We reserve the right to cancel the seat allocation without warning.

In the event of Late Payments, we reserve the right to charge an Administration Fee for each late payment before the seat allocation is reinstated. (Subject to availability)

Timetable

888/890 Morning Service
Pick up Time Bus Stop
0728 Monkswood Road/Elder Way
0730 The Valley School
0731 Valley Way/Hydean Way
0733 The Hyde/Hydean Way
0735 Shephall Way/Near Oakwood Close
0738 Roebuck Centre
0742 Hertford Road/Ashdown Road
0743 Bragbury End Shops
0751 Rose & Crown Public House - Aston
0758 Church Green/Town Lane Benington
0804 The Maltings, Walkern
0809 Walkern High Street (Bus Stop)
0812 Cromer - Nr Greenworks Commercials
889/891 Morning Service
Pick up Time Bus Stop
0721 John Henry Newman Bus Stop
0725 First Stop - Great Ashby Way
0728 Bray Drive/Great Ashby Way
0729 The Beacons/Great Ashby Way
0732 Fairfield Way/Great Ashby Way
0736 Serpentine Close/Great Ashby Way
0738 Gresley Way Bus Stop, Valerian Way
0741 White Way/Harvest Lane
0747 Gresley Way Bus Stop, Woodcock Rd
0749 Gresley Way Bus Stop, Edmonds Drive
0752 The Squirrel Pub
0753 Glebe Shops Mobbsbury Way
0756 Fairlands Way, Chepstow Close
0758 Fairlands Way, Emperors Head

Booking Procedure

In order to reserve a place on our 800 bus services, you will need to follow this procedure:

  1. Check the timetables and select the appropriate service, ie 888/890 or 889/891
  2. Make sure that have read and understood our “Terms and Conditions” and our “Code of Behaviour”.
  3. Fill out the online application form and submit it to us.
  4. Once we accept your application and allocate a seat, you will be bound by our Terms and Conditions and our Code of Behaviour.

Code of Behaviour

Code of Behaviour

All passengers have the right to travel safely.  Poor behaviour reduces safety standards and is never acceptable.  Our aim is to ensure that high standards of behaviour and safety are maintained at all times whilst on-board our school buses and coaches.

Parents and/or guardians are responsible for ensuring that all students/children in their care are made aware of our Code of Behaviour and that those students/children comply with our Code of Behaviour at all times when using our Services.

Where available, Landmark Vehicle Hire Limited will use coaches which are fitted with CCTV camera and recording facilities.  Behaviour is monitored by our drivers and remotely by our management teams.

In the event of breaches of our “code of behaviour” students may receive a verbal warning from our driver or a written warning or a temporary or permanent exclusion from the service.  The action taken will be at the absolute discretion of a member of our Management Team.

Where a pupil is banned from the service due to bad behaviour, this will be considered to be a Breach of Contract by the Customer and/or Passenger.  We will enforce the three months notice period as required in our Terms and Conditions with effect from the date of the ban.

In the event that a student or child is banned from the service, we do not offer refunds for any unused days of travel and our cancellation terms will be strictly applied.

Area Requirement Penalty
Arriving at the Bus Stop You should arrive at the Bus Stop at least 5 minutes before the scheduled departure time. You must never cross the road in front of the bus and should wait in an orderly fashion without pushing and shoving to get on-board. Failure to comply may result in a warning.
PROHIBITED ITEMS You shall not bring prohibited, dangerous, illegal or toxic items on-board the bus, including weapons or items which may be used as weapons. Failure to comply may lead to an exclusion from the service
Bags and Personal Property You should not leave your bags or other property unattended. Landmark Vehicle Hire Limited accept no liability for damage or losses
Seatbelts You are required to wear your seat-belts at all times. Failure to comply may result in a warning or an exclusion from the service.
Seating You must remain seated in your allocated seat at all times.. It is one person per seat and seats must not be shared. Failure to comply may result in an exclusion from the service.
Emergency Doors & Equipment You must not obstruct or tamper with the emergency doors or safety equipment including fire extinguishers, first aid kits and break glass hammers. Failure to comply may result in a warning or an exclusion from the service.
Moving around the vehicle whilst it is in motion. You must remain seated at all times and not move around the vehicle. Failure to comply may result in a warning or an exclusion from the service.
Food & Drink You are not to consume any food, hot drink or chewing gum on the bus. All rubbish and litter must be placed in bins or removed from the bus when you disembark. Bottles of water are permitted, but must be used sensibly. Failure to comply may result in a verbal or written warning. Continued failures to comply may result in an exclusion from the service.
Smoking & The Use of Electronic Vapes. You are not permitted to smoke or vape on the bus. IT IS ILLEGAL TO SMOKE ON THE BUS - Breaches will be reported to the school and may result in an exclusion from the service.
Misuse of Drugs You are not to bring any illegal drugs on the bus. IT IS ILLEGAL TO POSSESS DRUGS ON THE BUS (Other than prescription drugs supplied by the parents) - Instances of misusing drugs will be reported to the Police, the School and will lead to exclusion from the service.
Alcoholic Drinks You are not permitted to bring any alcohol on the bus. Failure to comply may lead to an exclusion from the service
Behaviour You are not to engage in any unpleasant, aggressive or inapropriate behaviour with other students or towards the driver. This includes, but is not limited to swearing, spitting, verbal aggression, fighting etc. Failure to comply may result in a warning or an exclusion from the service.
Damage You must not to cause any damage to, or write any graffiti on the bus. Failure to comply may result in an exclusion from the service, and Landmark Vehicle Hire Limited reserves the right to claim any costs (Including any downtime) from the parent or guardian of the student.
Bullying You must not engage in bullying. Incidents of bullying will be reported to the school, and they may result in an exclusion from the service.
Discrimination You must not engage in any racist, sexist or other derogatory comments towards any other person Incidents of racist or sexist comments will be reported to the school, and they may result in an exclusion from the service.
Driver YOU MUST COMPLY WITH ALL REASONABLE INSTRUCTIONS GIVEN BY THE DRIVER. Failure to comply may result in a verbal or written warning or may result in a exclusion from the service, depending on the severity of the incident.
Distracting the Driver You must not shout or otherwise distract the driver. IT IS A CRIMINAL OFFENCE TO DISTRACT THE DRIVER
Other Road Users You must not make any gestures or behave in any way which may cause offence to other road users, members of the public or the driver. You must never throw objects out of the bus. Failure to comply may result in a warning or an exclusion from the service.
COVID-19 You must comply with our COVID-19 Safety Requirements and Instructions at all times. FAILURE TO COMPLY IS LIKELY TO LEAD TO AN EXCLUSION FROM THE SERVICE.
Disembarking You should leave the bus in an orderly fashion when advised that it is safe to do so by the driver. Do not get out of your seat until the vehicle has stopped. If you have to cross the road, do not do so until the vehicle has departed. Failure to comply may result in a warning.

Terms & Conditions and General Instructions

1    Our Contract

These Terms and Conditions and General Instructions form the agreement/contract between you (The Customer) and ourselves (The Company).

The Company refers to the service provider, being either Landmark Vehicle Hire Limited or Landmark Coaches Limited.

The Customer will be considered to have agreed to these Terms and Conditions and be bound by these Terms and Conditions once they have accepted a seat on the service either verbally or in writing.

This contract and the Terms and Conditions within will take effect once The Customer has made the first payment to use The Service.

These Terms and Conditions will remain in force until the end of each academic year, unless cancelled by the Customer by giving three months written notice of cancellation.

2    Provision of Services

The Company will provide one seat per person per academic year (up to a maximum of 191 days) on either our 888/890 or our 889/891 bus service, on payment in advance of the appropriate ticket price as listed on our website at http://www.landmarkhire.com/ and subject to our Terms and Conditions.

3    Term Dates

Term dates are as specified by Hertfordshire County Council “Academic Calendar” and cover up to a maximum of 191 days per academic year.

4    Code of Behaviour

The Customer will agree to their child (The Student) complying with our Code of Behaviour.

All Students will be required to comply with our Code of Behaviour.

Landmark Vehicle Hire Limited and Landmark Coaches Limited reserves the right to refuse travel to any person who fails to comply with our Code of Behaviour and will report any incidents to the appropriate authorities.

Failure to comply with our Code of behaviour may lead to a temporary or permanent exclusion from the service.

5    Information

5.1  CCTV Cameras & Telematics

Please Note: CCTV cameras, recording and vehicle tracking facilities are fitted to our vehicles for the safety and security of the students. By making an application to use the service, or by using the service you agree to our sharing any images with the School, Hertfordshire County Council, The DVSA, the Traffic Commissioners or the Police. In addition, we reserve the right to share these images with our insurers, brokers, Social Services and Public Health England if requested to do so.

Our Privacy Policy can be found at the bottom of this page.

5.2  Lost Property

It is up to the students to ensure that all belongings are taken with them at the end of each journey. The Company accepts no responsibility or liability for any items left on the bus or coach.

Our Lost & Found Property Department may be contacted from 10am – 1pm – Monday to Friday on 01462 733764.

5.3  Vehicles

The Company reserves the right to use a vehicle of the type and seating capacity which it considers suitable for the route and this may change from day to day for operational reasons.

5.4  Pick Up Points

Students should be at the Pick Up Point at least 5 minutes before the advertised time. Our vehicles will depart at the advertised time and we accept no responsibility or liability for students missing the service as a result of arriving late.

The Company reserves the right to change pick up and/or drop off points at its absolute discretion due to operational reasons.

5.5  Damage and Vandalism to Vehicles

Landmark Vehicle Hire Limited and Landmark Coaches Limited reserves the right to invoice and/or make a claim against the parent or guardian of any student causing damage to our vehicle by an act of vandalism. This may include, but is not limited to – any downtime costs for the vehicle, the costs for replacement parts, labour costs and the costs of hiring a replacement vehicle if necessary together with any resulting legal costs incurred as a result.  The Customer agrees to meet the costs of any such damage.

6    Pre-Paid Payment (Options 1 & 2)

The Customer is agreeing to Purchase an annual ticket for travel on an 800 service route, whereby a seat will be available up to a maximum of 191 days per academic year, using either of the following options –

Option 1

The Customer is agreeing to purchase an annual ticket for travel on the service. This may be paid for by one annual payment in advance of the start of the academic year

This payment will reserve one seat per person on the service.

This ticket is subject to three months written notice of cancellation should the customer wish to cancel.

OR

Option 2

The Customer is agreeing to purchase an annual ticket with the option of spreading the cost with a monthly payment plan.

This payment will reserve one seat per person on the service for the academic year, and The Company will allow The Customer to spread the payments in equal instalments over 10 agreed monthly payment dates.

Payments may be made by setting up a direct debit or by credit/debit card on or before each scheduled date.

PLEASE NOTE – By selecting this option, The Customer has agreed to purchase an annual ticket and spread the payments over 10 months.  In the event of late payments, The Company reserve the right to withdraw your place on the bus, or reinstate it, subject to a late payment and/or administration charge for each late payment.  In the event that the payment schedule is not kept up to date, The full remaining balance of the annual ticket will become liable for payment by The Customer.

This payment will reserve one seat per person on the service.

This ticket is subject to three months written notice of cancellation should the customer wish to cancel.

7    Single Journey Payment

Option 3

Students who do not have a prepaid seat may be allowed to travel subject to there being spare seats at the full single journey charge.

8.1  Late Payments

Late monthly payments may result in the student being removed from the passenger list and Landmark Vehicle Hire and Landmark Coaches Limited reserve the right to make a late payment and/or administration charge to cover our administration costs for each late payment.

The Company cannot guarantee continued seat availability for any student removed from the passenger list.

8.2  Non Payment

Students for whom payment has not been received, may travel on the service at the absolute discretion of Landmark Vehicle Hire Limited or Landmark Coaches Limited at the daily single journey rate. (Subject to seat availability).

9    Breaches of our Code of Behaviour

The Company will not issue refunds or credits where a student is temporarily or permanently removed from the service due to breaches of our Code of Behaviour.

Where this occurs, The Customer will be subject to our three month notice period, even though the student will be unable to access the service.

In the event of a permanent exclusion – The notice period will take effect from the first day of exclusion.

10    Terms & Conditions

These Terms and Conditions apply once your application to use the service has been accepted by the Company whether verbally or in writing and the first payment has been received.

Landmark Vehicle Hire Limited and Landmark Coaches Limited are unable to give any refund for failure to provide a service due to unforeseen and exceptional circumstances caused by outside influences which are beyond our control.  Where liability is accepted, it will be limited to no more than an amount equal to any unused days already paid in advance.

Except where otherwise expressly stated in these Terms and conditions, The Company will not be liable to pay you compensation or refund any monies paid by you if our contractual obligations to you are affected by any event which we could not, even with all due care, foresee or avoid. These events can include, but are not limited to war, threat of war, civil strife terrorist activity and its consequences or the threat of such activity, riot,the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, fire, chemical or biological disaster and adverse or severe weather. Epidemic or pandemic, sea, ice and river conditions, road closures, breakdowns and all similar events outside and beyond our control.

The Company do not accept any liability for any damage, loss or injury caused to any persons as a result of a passenger standing up, moving around or misbehaving whilst the vehicle is in motion. It is the parent and/or guardians responsibility to ensure that all students remain seated, wearing seat-belts at all times and behave appropriately.

11    Cancellation Policy, Notice Period and Breach of Contract

The Customer is required to give Landmark Vehicle Hire Limited Three Months Notice in writing if they wish to cancel the contract. This will take effect from the date we receive the notice. Customers who pay for an annual ticket (Option 1) will be refunded any outstanding unused days, less the three months notice period. Customers who pay monthly (Option 2) will be required to  settle the outstanding three month notice period in full or at the absolute discretion of The Company may be permitted to spread the cost over three equal monthly payments.  

Three months notice will be required if the student moves house, moves away from the area, moves school or for any other reason that they no longer wish to use the bus service.

Please Note – Cancellation of a Direct Debit without written notice does not constitute Notice of Cancellation within these Terms and Conditions and will be regarded as a Breach of Contract, at which point the Customer will become liable to pay the balance for the full academic year.

Landmark Vehicle Hire Limited or Landmark Coaches Limited reserve the right to take recovery or legal action to recover fees for the remainder of the full academic year.  Where this occurs, and in the event that debt collection or legal action is taken, The Company and our agents will also seek to recover late payment fees and all legal and recovery costs incurred.  

Please Note:  The details of the outstanding debt may also be passed as a marker to Credit Reference Agencies and may affect your future credit rating and your ability to obtain future credit.

12    COVID-19

Additional requirements have been introduced as a result of COVID-19.

Throughout the COVID-19 Pandemic, bus services continue to operate routes within government guidelines.

Where the Bus Service continues to operate and from 19th March 2020 –

PLEASE NOTE The Company are unable to issue refunds or credits if your child is unable to attend school as a result of sickness, self isolation requirements or in the event that the school is affected as a result of a national or local lock-down or tier restrictions resulting in temporary or ongoing closure of the school or area and/or if restrictions are imposed for any reason where the school will not permit your child to attend.

13    Comments, Complaints & Modifications

13.1  Comments or Complaints – Should be made in writing or by email:

Landmark Vehicle Hire Limited or Landmark Coaches Limited

Unit 6
Arlesey Business Park
Mill Lane
Arlesey. SG15 6RG

Email: 800@landmarkhire.com

Telephone: 01462 733764

13.2  Modifications 

We (The Company) reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a modification is material, we will try and give at least 28 days notice to any new Terms taking effect by publishing the details on our website at www.landmarkhire.com. What constitutes a material change is at our absolute discretion.

These Terms and Conditions are at the sole jurisdiction of the English Courts.

Prices

Option 1 (Annual Ticket)
1 x Yearly payment of
This option is approximately £2.35 per journey depending on the number of days used.

£940

Option 2 (Annual Ticket with Monthly Payment Plan)
10 x Monthly payments of
This option is approximately £2.75 per journey depending on the number of days used.

£110

Option 3 (Pay As You Go)
Single journey rate (No seat guaranteed) – Seat subject to availability

£5.75 per journey

880 Bus Service Application Form

    Application for travel on the Bus Service from Stevenage, Benington, Aston or Walkern to Edwinstree School or Freman College, Buntingford.

    Please complete all Sections.

    Service Required

    Contact Details

    Emergency Contact Details

    In the event that we need to contact a parent/guardian in an emergency, please complete the following:

    Mother

    Father

    Other

    Payment Options

    Cheques: Payable to Landmark Vehicle Hire Limited

    BACS Details:
    Lloyds Bank
    Ref: 800 (+ Invoice Number)
    Account: 27370368
    Sort Code: 30-94-30

    Notes

    Fuel Surcharges

    Please Note that fuel surcharges will not be applied to Option 1 (Yearly Payments)
    Fuel charges may be applied for other payment terms, if the price of diesel exceeds £1.60 per litre.

    Moving Home

    If you move house and wish to terminate the service, you are required to give three months notice in writing.

    If you Terminate the Service

    If you terminate the Service, you are required to give three months notice in writing.

    If we Terminate the Service

    If we terminate the service due to breaches of our behaviour code, or for any other reason, we will refund any unused days less the three months notice period.

    Privacy Policy

    All information given will be covered by the Data Protection Act. No information such as telephone numbers, addresses, email addresses or names will be shared, provided, or sold to any third party body or organisation. Full details of our Privacy Policy can be found at the bottom of the Homepage of this website.

    Sharing Information

    By using this service, we reserve the right to share any information including CCTV footage that we deem appropriate with Freman College, Edwinstree School, Hertfordshire County Council or the Police. By using this service, you give your agreement.

    I Agree to the Landmark Coaches Terms and Conditions

    I agree to the information that I have supplied being used by Landmark Vehicle Hire Limited or Landmark Coaches Limited for the Safe Operation and Management of the School Bus Service and for Safeguarding purposes.

    Head Office:
    Landmark Vehicle Hire Ltd,
    Unit 6, Arlesey Business Park,
    Mill Lane,
    Arlesey,
    Bedfordshire,
    SG15 6RF
    Satellite Depot:
    Landmark Coaches Limited,
    119 Clophill Rd,
    Clophill,
    Bedford,
    MK45 2AE
    Telephone:
    01462 733764
    01462 735771

    Fax:
    01462 835817