Here's the latest Landmark Hire news, including service disruptions, changes and improvements.
Five star service
Published on 25th February 2019
Thank you for the excellent service our party to Normandy received. The driver really joined in with the group and definitely added to the children's enjoyment of the trip. As usual your office staff were most helpful in planning and booking this trip.
Mrs L Howe - Streetfield Middle School
I look forward to booking trips with Landmark Coaches again after this very positive experience.
Malcolm Williams - Fearhill School
I have already recommended your Company to many people and will continue to do so as the group consider you offer a top class service.
Peter Tasker - Dunstable U3A Thames Path Walking Group
Thank you for your excellent service from the first part to the last, and a very special thank you to your driver, nothing was too much trouble for him. His steady driving and polite manner were a pleasure.
George Thorby - The George Thorby Orchestra
Out of all the coach companies we called we found you to be most helpful and informative.
Karen Lock - Squadron Commitee Administrator
Just want to say a huge thank you to your two drivers travelling to Gwyndd.. they were brilliant ....
Hertfordshire Darts Association
Hi, we have just returned from a trip to The Isle of Wight organised by Isle of Wight Travel. We where taken there and back by your driver Nigel, would like to say that he was fantastic!!! We have been on many coach trips and found him to be the best driver yet! We are hoping to go back next year on 21st October.
Sharon and her party
Hi Landmark Coaches...a group from Cambridgeshire had a short break in the I.O.W. at Ocean View Hotel. We were picked up at a central point and was met by your driver who was very smart in his appearance and introduced himself as Nigel...through the whole of the short break while being under his wing he gave excellent advice when asked and our enjoyment was first and foremost...he is truly an Ambassador of the company...so please express our heart held thanks to him...Jane/Ken.
The Damara Crowd
As a matter of course our Sales Team make contact with the groups on their return from their holidays. They passed comment to say that the Coach & Driver Andy were great. They mentioned the breakdown with the flat tyre and were full of praise for the fact that they weren't held up for more than 30 - 40 minutes
So just passing on my thanks to you for dealing with the breakdown so efficiently and a Big Thank You to Andy for looking after the group so well.
Transport Manager - Isle Of Wight Tours
From start to finish landmark have been amazing. I booked them for my wedding and I didn’t have to worry about them at all. I forgot to confirm the booking the day before and panicked a little bit I needn’t have worried. They turned up on time did the job and looked after my guests lovely. I wouldn’t hesitate to use them again in the future
Landmark have Consistently given us great service over many years. Reliable, friendly and the drivers are always helpful with loading bags, but more importantly, they are excellent drivers.
Jonathon Muir - EMS Stairlifts
Brilliant service on our trip to London yesterday to Winter Wonderland and to see the Christmas lights. Worth every penny to avoid the festive crowds on the tube. Great driver.
I have booked Landmark coaches on several occasions for brownie outings. They are always reliable. Excellent company.
Landmark have provided the coaches to transport runners to the start for the Stevenage Half Marathon for last 3 years. We have been really pleased and the whole experience was hassle free. Highly recommended.
Used twice this year , professional service would highly recommend
Excellent service lovely helpful people to speak to.
Just a quick email to say how grateful we were for the efficient and
friendly service you provided on Saturday 15th Feb. Andy, the driver, was amiable, friendly and helped make the day go so well. Nothing was a problem
for him, and his positive attitude was greatly appreciated by us all.
Thank you for assisting with the trip. The driver was fantastic, offering to keep the luggage on his coach for the day so the Team didn’t have to take it around with them during the day.
Marie - PA to the Chief HR Officer and HR Director - Global Functions and UK Corporate - Johnson Mathey
Thank you for providing the coach to travel to and from the O2 yesterday. The coaches were clean and comfortable and the drivers were both very helpful and polite.
We were very pleased with the service that was provided.
Everything was fabulous as always. Andrew – professional, friendly, great driver.
The level of service was fantastic and I will be recommending yourselves and booking future events with you.
Thank you very much.
Daniel - Altro Floors
Please could you reply that I was very happy with the coach driver Martin, he was very pleasant,chatty and accommodating in all our needs.
Lisa - St Francis College
Thank you so much. Everything went to plan. Please can I put the same booking in for next year
Lisa - Stevenage Leisure Limited
We had a fantastic theatre trip. The Coach Driver we had, Martin, was brilliant. It was lovely to have a coach driver who didn’t get grumpy in traffic and who enjoyed the children singing Christmas songs.
We had a very positive experience again, and your driver Mandy was great. She even took us back through Regent Street so we could see all the lights on the way home. I am sure that I did thank her on the night, but do pass on again how grateful we were. Looking forward to booking with you again in the near future.
Julie - Learning Disability Team Leader - Origin Housing
Please pass on my thanks and gratitude to Renata and the driver who couldn’t have been more friendly and helpful.
We had guests arriving on a flight at Stansted Airport on Friday the 12th of October which had been delayed by several hours but that didn’t stop Renata from ensuring our guests were collected from the Airport and not left stranded.
We are very grateful for the time given and patience shown to us.
Sarah - Davis Scottlander and Davis Limited
I just wanted to record our very grateful thanks to our driver who kindly dropped off some of our passengers at Stevenage Railway Station, so they could get a taxi home more quickly than by carrying on to Letchworth or Baldock. One of the gentlemen had had a fall and injured his shoulder so it was a great help to him
I just wanted to say thanks for a great service in taking us to Wales last weekend.
Fraser Glennie - Bedford Junior Blues
Just a quick message to thank you so much for helping me out with a last minute coach to London. You made the 60 odd students and their very stressed out teacher very happy!
Emma Standen - Bedford College
Thank you for your excellent service that we have received for our daughter, transporting her to Freeman College School in Buntingford.
Your driver Martin was absolutely fantastic! He was punctual and nothing was too much trouble.
laura - Facilities Manager - Eppendorf
The Coach arrived on time and the driver was polite and friendly.
The journey was quick and smooth and the coach was waiting ready for our return journey.
Helen Haugh - St Andrew's Lower School
I wanted to write and formally say thank you to our driver Mandy who took us to Kenwood House yesterday. Mandy was cheerful, courteous and professional and a real credit to your Company”
Helen Minocki Brooks - English Heritage
The coach was very smart and comfortable and superbly driven by Andrew who was also very helpful and very smartly turned out
Chris Buck - Chairman - Beds & Bucks Fuschia Society
I would just like to thank you for helping to make our trip to Maidstone, yesterday, a very successful day. May I also ask you to pass on your thanks to your lovely, helpful driver on the day
Fantastic Company - Great Trips and such fun
Kind and patient drivers - Great variety of trips. Excellent Service
Landmark Coaches took our daughter to their end of school prom ...... An experience the girls will never forget, so thank you for making their day even more memorable
Lovely coaches and top class service
Great service from Landmark Coaches. Would definitely recommend and use again
i just want to say thank for helping me with a query i had regarding getting ripped off by another coach company. You did not have to give me any advice but still took the time out to do so . Thank you again
Great day at Camden Market today. Highly recommend Landmark Day Trips.
I wanted to say a big thank you to you and your drivers for making us feel so safe during this pandemic and getting us to work, not only on time, but in such a safe way. Your procedures throughout have been very reassuring.
Thank you very much for allowing us to re-book our cancelled outing with you at no extra cost.
We very much appreciate this very generous gesture.
Lorraine Vogel - School Business Manager - De-Havilland School
Can I just thank you on behalf of Campton Choir for the very efficient, friendly and punctual service we received yesterday making our day run very smoothly.
We shall certainly be in touch when we need our next mini bus.
Donna Milligan - Campton Choir
Many thanks for providing your services to me.Your company were reasonably priced and one of my caveats was to use a local company so you ticked that box for me.
The coach was on time and very modern/comfortable.
Your driver (Andrew) was excellent, played 70's/ 80's music there and back which went down well.Please forward my thanks onto him for helping my guests and I had a very enjoyable day at the races.
We had a great day on Saturday and Jan was a flexible driver which I appreciated as I had never been to the several sights we saw that day. She was cheerful and pleasant. She exchanged mobile phone numbers at the beginning of the day so that we could be in touch at any point, since their were several destinations. She also reviewed the itinerary periodically to ensure we were heading to the right place.
What a fantastic day we had. Martin is a fantastic driver and a friendly, polite and helpful gentleman.
We are ready to book again. (27.08.21)
We had a lovely day in Great Yarmouth on Sunday thanks to Landmark Coaches. (24.08.21)
I just wanted to say thank you for the smooth way your firm both handled the booking and your drivers handled the transport for our trip to Whipsnade Zoo on the 18th & 19th of September. I have passed your firms details to all of the units involved and recommended you to them for future trips. (20.09.21)
Carolyn Hare - Event Organiser
Communication was so helpful. I am a foster carer who needed to get a child collected for school. Thank you so much. Went above and beyond. Great Customer Service. (Trip Advisor 29.07.21
Mrs C P
TRIP TO WINTER WONDERLAND 15TH DECEMBER
Thank you so much for making my grandaughters birthday treat so special. You helped so much with seating. Lovely Company to deal with.
(Trip Advisor 29.12.2019)
We have been using Landmark Coaches for a significant amount of time. The buses are always clean and the drivers we have had have all been very polite, courteous and well presented. We couldn't ask for a better service in general.
We wouldn't want to look elsewhere. As a rule of thumb "If something isn't broken, don't try to fix it".
(Trust Pilot Review 02.04.2019)
We recently used Landmark for a club netball outing on Saturday 19th March 2022 from Priory School Hitchin to Herts sports village, Hatfield. I wanted to say what excellent service we had. Booking was easy and all our enquires were always handled with a friendly caller. Our driver, Peter was punctual, friendly and organised. He knew our destination and the layout for parking. It was the easiest and best trip we have ever had, and we have done this trip many times over the years. Thank you, and special thanks to Peter who made our trip so fantastic..
Jodie - Priory Netball Club
Landmark Vehicle Hire Ltd,
Unit 6, Arlesey Business Park,